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ISO 9001 Training Recommendations

Good ISO 9001 training will make all aspects of ISO 9001 easier and more efficient but finding the right training is not always easy. Let us show you which of our time-saving and quite enjoyable training courses are ideal for you.

Recommendations for ISO 9001 Management Representatives

ISO 9001 Management Representatives (“MRs”) (or anybody responsible for ISO 9001 implementation) need the most in-depth training in ISO 9001 as their responsibility is the documentation, implementation and maintenance of the ISO 9001 quality management system, as well as being a liaison with the ISO 9001 registrar (the accredited entity that issues the ISO 9001 certificate). In other words, the ISO 9001 Management Representative is the company's ISO 9001 specialist.

Our Recommendation:

We recommend an intensive online training course that teaches all aspects of ISO 9001. A thorough understanding of the concept and practical application of all ISO 9001 requirements is crucial for Management Representatives during the writing of the ISO 9001 documentation, during implementation phase and even after ISO 9001 certification.

ISO 9001:2015 Internal Auditor (online training)

ISO 9001:2015 Internal Auditor

We recommend this interactive online course to ISO 9001 Management Representatives (even if they are not involved in auditing!) because this course provides the right level of in-depth understanding of all ISO 9001:2015 requirements as well as implementation aspects. Even those that use our ISO 9001 Certification Package will find that this course shortens the learning curve and simplifies the ISO 9001 implementation tasks.

Even though this online course is called "ISO 9001:2015 Internal Auditor", it is just as well suited for ISO 9001 Management Representatives as only the last lesson focuses on auditing and even that lesson contains useful knowledge for ISO 9001 Management Representatives.

Transition to ISO 9001:2015 (online training)

Transition to ISO 9001:2015

This online training course is recommended for ISO 9001 Management Representatives who want to upgrade their existing ISO 9001:2008 system to the new ISO 9001:2015. The course provides a solid foundation and a comprehensive understanding of the new ISO 9001:2015 requirements.

While our ISO 9001:2015 Upgrade Package contains all necessary information and tools to transition from ISO 9001:2008 to ISO 9001:2015, this online course will provide a more in-depth understanding that may prove quite useful when applying the new ISO 9001:2015 requirements.

Recommendations for Internal ISO 9001 Auditors

Internal ISO 9001 auditors are responsible for reviewing if the company meets all ISO 9001 requirements. Auditors, therefore, require two important skills:

First, they need a thorough understanding of all ISO 9001 requirements, their commonly accepted interpretations and their application.

Secondly, auditors need the skills necessary to plan and conduct audits and report audit findings.

We recommend to combine two courses that perfectly complement each other in order to best learn and acquire both skill sets. One course focuses on the ISO 9001:2015 requirements, while the other course focuses on auditing skills.

ISO 9001:2015 Internal Auditor (online training)

ISO 9001:2015 Internal Auditor

We recommend this interactive online course because it teaches in a clear and no-nonsense matter all ISO 9001:2015 requirements and applications from the auditor's point of view. This intensive online training program will enable company employees to serve as internal auditors.

Follow up with the Internal Auditing Basics DVD course in order to learn auditing skills.

Internal Auditing Basics - An Introduction to Auditing (DVD course)

Internal Auditing Basics

We recommend this DVD Course because it teaches practical auditing skills in an effective and engaging way. This course is the perfect follow-up to the "ISO 9001:2015 Internal Auditor" online course.

Best if taken after the online course ISO 9001:2015 Internal Auditor.

Recommendations for Top Management

Executive management needs to have a basic understanding of ISO 9001 for two important reasons.

First, top management wants to understand the pros and cons of ISO 9001 as well as resource requirements for ISO 9001 certification in order to make an informed decision whether to proceed with ISO 9001 certification or not.

Secondly, since ISO 9001 is a management tool, top management will want to know how to best utilize it and gain the most from it.

We recommend an effective and efficient online course that requires only a minimum of time to provide executives with the required information.

ISO 9001:2015 Introduction (online training)

ISO 9001:2015 Introduction

We recommend this e-Learning Online course because it introduces the most important aspects of ISO 9001:2015 to to executive management while considering their tight time schedule.

Recommendations for Middle Management

Most of the burden - as well as benefits! - of ISO 9001 lies on middle management as they are the backbone of the ISO 9001 quality management system. In order to make your ISO 9001 system a success, middle managers need to...

understand the concepts of ISO 9001,

recognize the benefits that they can gain through the ISO 9001 quality management system,

fully support the ISO 9001 initiative, and

apply the ISO 9001 requirements in daily business practice.

Our Recommendation:

At the very beginning of the ISO 9001 implementation, all middle managers should take a comprehensive introductory course to understand ISO 9001 and the benefits that the quality management system will bring to them. This will also create the necessary "buy-in".

ISO 9001:2015 Introduction (online training)

ISO 9001:2015 Introduction

We recommend this interactive online course because it introduces the most important aspects of ISO 9001:2015 to to middle management. The course highlights how management will gain from ISO 9001; the training program also explains how managers are involved in the quality management system.

Recommendations for Staff

Even though ISO 9001 is a management system, virtually all employees are somewhat part of ISO 9001. The contribution of staff to the success of the ISO 9001 system cannot be overstated. Motivated and well-informed employees will not only be supportive of ISO 9001, they will also be important for a smooth ISO 9001 certification audit.

Our Recommendation:

All employees should receive a brief introduction to ISO 9001 at the very beginning of the ISO 9001 implementation. This introductory training is not only a requirement but also an important contributor to the success of the ISO 9001 implementation. The purpose of this early introduction to ISO 9001 is to "get everybody on board", show employees how they are involved in ISO 9001 and how they will benefit from it. A good introduction will gain employee "buy-in" and prevent unfounded fears and opposition to ISO.

Another important training for employees is the preparation for the ISO 9001 certification audit. Being well prepared for this important audit will reduce fear and mistakes, and contribute to the success of the certification audit.

Keeping employees motivated and engaged is important at any time prior as well as after the ISO 9001 certification audit. We recommend keeping staff involved and informed. A motivational video will also be beneficial.

ISO 9001:2015 Basics - What Employees Need To Know (DVD course)

ISO 9001:2015 Basics

This multimedia DVD course should be taken by all employees at the very beginning of the ISO 9001 implementation project and ideally prior to ISO 9001 becoming a topic of rumors and cause of fears at the company. The course is entertaining and motivating and can be presented to large groups.

A similar introductory DVD course in Spanish language is also available: ISO 9000 Basics (Spanish).

How To Deal With External Auditors - A Basic Guide for Employees (DVD course)

How To Deal With External Auditors

This brief multimedia DVD course should be watched by all employees shortly before the ISO 9001 certification audit as an easy and efficient way to prepare all employees for the audit. This inexpensive training program may prove to be a significant contributor to your audit success.

Quality Basics - Quality is Everyone's Job! (DVD course)

Quality Basics

This short and entertaining DVD training course is ideal to keep all employees motivated and committed to quality and customer satisfaction. This DVD course can be presented to any group of employees to keep them onboard the ISO 9001 system. Particularly after successful ISO 9001 certification, this video program comes in as an easy way to maintain the level of motivation and commitment.

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