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Let us make sure your documentation is error-free and efficient. Our experienced lead auditors will review your customized Quality Management Manual to ensure ISO 9001 compliance after extensive modifications and share improvement recommendations. It's the perfect companion to our ISO 9001 Certification Package, Documentation Toolkit, and Quality Management Manual.
Customizing and adapting the ISO 9001 Quality Management Manual to your company's circumstances may substantially change the ISO 9001 procedures. Thorough customization is important. However, mistakes could result in a failed documentation audit as well as a quality management system that's built upon procedures that are neither compliant nor effective.
The Document Review service solves this problem. Our experienced auditors scrutinize your company's customized Quality Management Manual, examine your changes, and assess the extent to which they meet ISO 9001 requirements.
The Document Review service not only ensures compliance but also provides valuable improvement suggestions and tips for risk reduction.
All our feedback comes in form of a detailed and actionable report.
The review and report are completed within 1 week.
You will receive a 20 to 30-page report that will detail all gaps, plus highlight risks and areas for improvement. Our auditor will remain available to answer questions about the report (should you have any).
The Document Review service is designed to work with your ISO 9001 Quality Management Manual – which you need to customize according to your company's specific circumstances before using the Document Review service.
The best timing for the document review is right after completing the customization of your procedures – and prior to implementing them.
We can start the review immediately after your purchase.
We will contact you upon your purchase with instructions on how to send us your customized ISO 9001 Quality Management Manual. You will be able to send it immediately and our auditors will complete the document review within one week of receipt.
You will receive a detailed and actionable report (usually about 20-30 pages) within one week of submitting your customized Quality Management Manual.
The report will show how your documentation meets the ISO 9001 requirements and identify any gaps. In addition, the report will alert you to risks and suggest opportunities for improvement. If you have questions regarding the content of the report, our auditor will clarify them.
Review of your customized Quality Management Manual and a detailed report.
The review will be completed within 7 days.
ISO 9001 Quality Management Manual (available separately) that has been customized according to your company's specific circumstances.
Colin has been consulting, training and auditing in management systems for more than 30 years, and has designed and implemented management systems in hundreds of companies. He has numerous professional qualifications (including an MBA) and is an IRCA registered QMS Lead Auditor.
Emily has over 20 years of experience in manufacturing. She is experienced in consulting, training and auditing several management systems, including ISO 9001. Emily is an IRCA registered QMS Lead Auditor and a trainer for the accredited IRCA ISO 9001 Lead Auditor Class.
Melodi has over 25 years of quality experience, including direct responsibility for internal audits and certifications. She is experienced in ISO 9001, ISO 13485, ISO 14001 and ISO 17025. Melodi is an IRCA registered QMS Lead Auditor and a trainer for the accredited IRCA ISO 9001 Lead Auditor Class.
When is the best time to use the Document Review service?
The best time to have our auditors review your documentation is as soon as you've finished customizing your ISO 9001 Quality Management Manual.
Ideally, have it reviewed by us prior to implementing it in your company's work processes. This way you can more easily adopt our recommendations and best practices in daily operations.
Is the Document Review necessary to pass the certification audit?
The answer really depends on how well you customized the ISO 9001 Quality Management Manual. Most of our clients are able to customize the template so that it remains compliant with the standard. For them, the Document Review service is not necessary.
However, since the Document Review service not only focuses on compliance but also on improvement suggestions and risk reduction, there is still a great deal of value to be gained from this service even if you did a great job customizing the template.
Why do you only review documentation based on your ISO 9001 Quality Management Manual?
We've seen a lot of ISO 9001 documentation over the years; some prepared from scratch, some based on templates or written by consultants. Quality varied widely, but far too much was "beyond help".
The Document Review service goes beyond pointing out areas that don't comply with ISO 9001 requirements. Our auditor will also identify risks and opportunities for improvement.
Offering this service at a reasonable price wouldn't be possible if your company's ISO documentation wasn't built on a solid foundation. Our ISO 9001 Quality Management Manual, together with the included customization instructions, ensures this foundation.
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