USA / USD
Professional consulting
Let us make sure your documentation is error-free and efficient. Our experienced lead auditors will review your customized Quality Management Manual to ensure ISO 9001 compliance after extensive modifications and share improvement recommendations. It's the perfect companion to our ISO 9001 Certification Toolkit, Documentation Toolkit, and Quality Management Manual.
USD 1,440.00
All Inclusive
(12)
Customizing and adapting the ISO 9001 Quality Management Manual to your company's circumstances may substantially change the ISO 9001 procedures. Thorough customization is important. However, mistakes could result in a failed documentation audit as well as a quality management system that's built upon procedures that are neither compliant nor effective.
The Document Review service solves this problem. Our experienced auditors scrutinize your company's customized Quality Management Manual, examine your changes, and assess the extent to which they meet ISO 9001 requirements.
The Document Review service not only ensures compliance but also provides valuable improvement suggestions and tips for risk reduction.
All our feedback comes in form of a detailed and actionable report.
The review and report are completed within 1 week.
You will receive a 20 to 30-page report that will detail all gaps, plus highlight risks and areas for improvement. Our auditor will remain available to answer questions about the report (should you have any).
The Document Review service is designed to work with your ISO 9001 Quality Management Manual – which you need to customize according to your company's specific circumstances before using the Document Review service.
Note that the Quality Management Manual may be purchased separately or as a core component of the ISO 9001 Certification Tookit or the ISO 9001 Documentation Toolkit.
When?
The best timing for the document review is right after completing the customization of your procedures – and prior to implementing them.
We can start the review immediately after your purchase.
How?
We will contact you upon your purchase with instructions on how to send us your customized ISO 9001 Quality Management Manual.
You will be able to send it immediately and our auditors will complete the document review within one week of receipt.
You will receive a detailed and actionable report (usually about 20-30 pages) within one week of submitting your customized Quality Management Manual.
The report will show how your documentation meets the ISO 9001 requirements and identify any gaps. In addition, the report will alert you to risks and suggest opportunities for improvement. If you have questions regarding the content of the report, our auditor will clarify them.
Colin Gray
Colin has been consulting, training and auditing for more than 30 years, and has designed and implemented ISO 9001 systems in hundreds of companies. He has numerous professional qualifications, is an IRCA registered Lead Auditor, well-known speaker and experienced trainer.
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Robin Bathurst
Robin has over 20 years experience in ISO 9001 quality management in the medical testing, medical devices, and manufacturing industries. In addition to implementing efficient quality management systems and advanced process controls, she is an effective instructor and IRCA certified lead auditor.
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Andrew O'Reilly
Andrew has over 25 years of ISO 9001 experience in the financial and service industries as well as traditional manufacturing. He is a skilled consultant with a passion for improving operational processes and sustaining performance gains, an engaging instructor, and an experienced auditor. Andrew is an ASQ-certified Six Sigma Black Belt and a Prosci-certified Change Management Practitioner.
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Simon Keller
Simon has over 25 years experience in education and ISO 9001 quality management. He is our lead author and has, together with his team of external experts, designed our documentation templates and guidelines. Simon is particularly skilled in explaining complex topics in simple language and setting up efficient ISO systems.
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Melodi Nelson
Melodi has over 25 years experience in ISO 9001 quality management, internal controls, and certifications. Her extensive background includes the food industry. Melodi also specializes in integrating ISO 9001 in other management systems and creating process efficiencies. She is also an IRCA registered QMS Lead Auditor and an engaging instructor for our accredited ISO 9001 courses.
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Carl Fallon
Carl has an extensive background as management consultant implementing ISO 9001 at small and midsize companies in North America and Asia. He has a passion for simplifying processes and creating efficiencies. Carl has also contributed his experience to the development of our guide books and training courses.
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You want to make sure that your ISO system is based upon error-free procedures
You want to incorporate the improvement suggestions of an experienced auditor
You would welcome the peace of mind this service guarantees
Available for all organizations worldwide.
What's included
Review of your customized Quality Management Manual and a detailed report.
Duration
The review will be completed within 7 days.
Prerequisites
ISO 9001 Quality Management Manual (available separately) that has been customized according to your company's specific circumstances.
When is the best time to use the Document Review service?
The best time to have our auditors review your documentation is as soon as you've finished customizing your ISO 9001 Quality Management Manual.
Ideally, have it reviewed by us prior to implementing it in your company's work processes. This way you can more easily adopt our recommendations and best practices in daily operations.
Is the Document Review necessary to pass the certification audit?
The answer really depends on how well you customized the ISO 9001 Quality Management Manual. Most of our clients are able to customize the template so that it remains compliant with the standard. For them, the Document Review service is not necessary.
However, since the Document Review service not only focuses on compliance but also on improvement suggestions and risk reduction, there is still a great deal of value to be gained from this service even if you did a great job customizing the template.
Why do you only review documentation based on your ISO 9001 Quality Management Manual?
We've seen a lot of ISO 9001 documentation over the years; some prepared from scratch, some based on templates or written by consultants. Quality varied widely, but far too much was "beyond help".
The Document Review service goes beyond pointing out areas that don't comply with ISO 9001 requirements. Our auditor will also identify risks and opportunities for improvement.
Offering this service at a reasonable price wouldn't be possible if your company's ISO documentation wasn't built on a solid foundation. Our ISO 9001 Quality Management Manual, together with the included customization instructions, ensures this foundation.
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