USA / USD
Professional consulting
Tap into the expertise and experience of our senior consultants. We can help with your ISO 9001 implementation or improve your current quality management system. Need us to solve a specific problem or contribute with industry best practices? The options are endless.
Choose to have this service conducted remotely (through video conferencing) – or at your company's premises.
From USD 750.00
From USD 2,450.00
All Inclusive
(19)
The ISO 9001 Consulting Service enables you to tap into the expertise and experience of a senior ISO consultant to improve an under-performing quality management system or support your ISO 9001 implementation.
This is an extremely flexible solution. The service can be used as stand-alone consulting or to add more time – and applications – to any of our other services.
You can book our consultant from a half dayone to five days.
There are no fixed applications because it is you – the client – that determines what our consultant does once on-site. The following examples, however, are both typical and representative of how this service is used.
Solving startup issues
It's quite normal for companies to feel lost during the initial stages of ISO implementation.
If you're struggling to make a start or have put a foot in the water and are unsure how to proceed, we can help.
Generating support
It's not uncommon for ISO implementations to stall due to opposition from managers or a lack of executive support.
If your implementation is hindered by corporate personnel, let our experts help.
We know how to create buy-in and enthusiasm among executives and managers.
Increasing efficiency
Implementing ISO may seem like smooth sailing for many companies.
But are all processes developed and implemented without unnecessary bureaucracy?
Are there efficiencies to gain?
If you want to be sure your quality management system is as efficient as possible, let our consultants review your processes and contribute with insights and best practices.
Removing roadblocks
It's not unusual to hit some form of roadblock during implementation.
If you are struggling to adapt an ISO requirement to your specific situation, our consultants excel at analyzing your processes and formulating a solution even in the most complex circumstances.
Addressing critical processes
Companies with high risk or sensitive processes may require special expertise to correctly address all nuances.
Our consultants have the expertise and skills necessary to consider a wide range of factors when developing a critical custom solution.
Preparing for the certification audit
The certification audit can be a nerve-wracking experience.
Our consultants can improve your chance of passing the audit and getting certified.
We will prepare your staff to allay fears, provide guidance on interacting with auditors, share our insights in the most common audit risks, and review areas of concern.
Retaining certification
Some companies slack off after achieving ISO certification.
But your auditors will periodically return to assess continued compliance and even improvement of your QMS.
Our consultants can help provide evidence to external auditors that your QMS is central to the way your organization operates and that processes are continuously improving.
Improving an underperforming QMS
Many companies are hindered by ISO systems that have been poorly implemented and suffer from inefficiencies and excessive bureaucracy.
Our consultants will review your processes and documentation, and get you firmly back on track with recommendations for simplification and improvement.
Add-on
The ISO 9001 Consulting Service is also available as an add-on to any of our other services in order to add more time or focus on certain issues.
It's you – the client – that determines what our ISO 9001 consultant does for you. We'll contact you upon your purchase to discuss your needs and prepare for the consultancy.
When?
The best timing for consultancy services is... anytime you need professional assistance.
We can arrange for remote consultancy as early as 1 week from the date of purchase, so the earliest currently available date for this service is XXXX.
How?
You'll enter your preferred (starting) date at the time of purchase, and we'll subsequently contact you to confirm it or to agree on another mutually convenient schedule. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
There will also be some communication prior to the consultancy to discuss your needs and help our consulting team to prepare, as well as to plan and test communications technologies.
Preparation instructions and any additional materials will be sent in advance.
When?
The best timing for consultancy services is... anytime you need professional assistance.
We can arrange for one of our consultants to visit your company as early as 3 weeks from the date of purchase, so the earliest currently available date for this service is XXXX.
How?
You'll enter your preferred (starting) date at the time of purchase, and we'll subsequently contact you to confirm it or to agree on another mutually convenient schedule. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
There will also be some communication prior to our visit to discuss your needs and help our consulting team to prepare.
Preparation instructions and any additional materials will be sent in advance.
This service offers complete flexibility. You hire one of our ISO 9001 consultants, and you decide the work or tasks that need doing. Whether you need assistance with implementation, certification or improvement, we are completely flexible and ready to help.
Contact us now and describe your situation, and we'll prepare a custom proposal for you. Alternatively – if you choose remote consulting – you could just purchase the minimum (a half day) and we'll go from there; you can always add more time if needed.
We'll be happy to discuss your needs and plan the consultancy either now when preparing a custom proposal – or we'll contact you subsequent to your purchase.
Colin Gray
Colin has been consulting, training and auditing for more than 30 years, and has designed and implemented ISO 9001 systems in hundreds of companies. He has numerous professional qualifications, is an IRCA registered Lead Auditor, well-known speaker and experienced trainer.
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Robin Bathurst
Robin has over 20 years experience in ISO 9001 quality management in the medical testing, medical devices, and manufacturing industries. In addition to implementing efficient quality management systems and advanced process controls, she is an effective instructor and IRCA certified lead auditor.
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Andrew O'Reilly
Andrew has over 25 years of ISO 9001 experience in the financial and service industries as well as traditional manufacturing. He is a skilled consultant with a passion for improving operational processes and sustaining performance gains, an engaging instructor, and an experienced auditor. Andrew is an ASQ-certified Six Sigma Black Belt and a Prosci-certified Change Management Practitioner.
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Simon Keller
Simon has over 25 years experience in education and ISO 9001 quality management. He is our lead author and has, together with his team of external experts, designed our documentation templates and guidelines. Simon is particularly skilled in explaining complex topics in simple language and setting up efficient ISO systems.
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Melodi Nelson
Melodi has over 25 years experience in ISO 9001 quality management, internal controls, and certifications. Her extensive background includes the food industry. Melodi also specializes in integrating ISO 9001 in other management systems and creating process efficiencies. She is also an IRCA registered QMS Lead Auditor and an engaging instructor for our accredited ISO 9001 courses.
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Carl Fallon
Carl has an extensive background as management consultant implementing ISO 9001 at small and midsize companies in North America and Asia. He has a passion for simplifying processes and creating efficiencies. Carl has also contributed his experience to the development of our guide books and training courses.
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You are looking for improvement opportunities in your business processes
You need to solve a specific problem with your ISO system or implementation
You require the perspective and/or authority of an experienced outsider
Available for all organizations worldwide.
What's included
0.51-5 full days of remoteon-site consulting according to your needs.
Travel and expenses are included.
Prerequisites
None.
Facilities
Participants will need to be connected through video conferencing - either individually or in group settings.
To allow our consultant to virtually visit work areas, you need to prepare a mobile device with video conferencing capabilities.
If meetings are envisaged, we will need access to a room with sufficient seating for attendees, along with a presentation screen and projector (with connection to a laptop) and refreshments.
Duration
Our consultant will be available, remotely, for 0.5, on-site, for 1-5 days.
How many days of consultancy are needed to fix our ISO system?
This depends entirely on your needs and requirements, as well as on your company's size. If you're unsure, contact us before purchase and we'll give you an honest appraisal of what's best for you.
As a general rule of thumb, a single day of remoteon-site consulting can have great results for smaller companies with a limited number of processes and documentation. For larger companies, and for assistance with several issues of concern, more consultingon-site time may be needed.
What hours will the consultant be availableon-site?
We will make ourselves available during your business hours and for the duration of a normal workday (approximately 8-9 hours).We will visit your facility during daytime business hours and stay for the duration of a normal workday (approximately 8-9 hours). If your company works in shifts or outside normal, daytime business hours, please contact us prior to purchasing this service.
Can I buy this service even if I'm not using your other products / services?
Yes, absolutely. Most companies use the ISO 9001 Consulting Service to improve an underperforming QMS that isn't based on the 9001Simplified system. Other clients use this service to complement our products or to add more time to our otheron-site services.
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