USA / USD
Professional consulting
Outsource your internal audit program and gain improvement recommendations and best practices. Our experienced, IRCA registered lead auditors will not only conduct a thorough audit to identify all issues but also add value through coaching and support. This service includes our Certification Guarantee: you'll pass your subsequent certification audit.
Choose to have this service conducted remotely (through video conferencing) – or at your company's premises.
From USD 1,440.00
From USD 2,390.00
All Inclusive
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The ISO 9001 Internal Audit Service allows you to outsource your audit program and drive improvement. Our experienced lead auditors will identify any and all substantive issues in your quality management system and provide recommendations, share their experience, and offer best practices.
The service includes a complete and well-planned audit, an audit report, and plenty consulting. Our focus on improving your business operations is a major distinguishing factor from the optional pre-assessment offered by registrars.
The ISO 9001 Internal Audit Service can be scheduled anytime in lieu of your own, in-house internal audits. If you schedule it prior to your certification audit, we'll ensure you'll pass.
Depending on your company size, the audit can last anywhere from 1 to 15 days.
By using the ISO 9001 Internal Audit Service, you are not only getting a complete audit that identifies each and every significant issue with your ISO 9001 system, but also coaching, support and best practices that address audit findings and improve your internal processes.
And we'll guarantee that you'll pass your subsequent certification audit if you address all audit findings.
RemoteOn-site activities undertaken by our auditors vary according to company size, but typically include:
Opening meeting
During this virtualin-house presentation our auditor will review the audit plan and explain audit activities.
Participants should include senior and department managers.
Audit activities
Our auditor will conduct a complete internal audit of your organization.
The audit will be conducted remotelyon-site and as efficiently as possible, with minimal impact on operations and staff.
We require, however, full access to your company's processes, along with the opportunity to virtually meet executive staff, department managers and employees.
Staff responsible for ISO are best suited to serve as the auditor's virtual eyes, ears and mouth by carrying a smartphone with video communications softwaremay join our auditor.
Briefings
Our auditor will keep implementation team members and department managers informed about audit findings, and comment on the effectiveness of processes and recommend alternatives and best practices.
Coaching and support
While conducting the audit, our auditor will also coach and support your employees, and offer suggestions on how to best implement specific ISO requirements and improve processes efficiency.
Preparation for the certification audit
If our audit is conducted prior to certification, the auditor will also prepare you and your employees for the ISO 9001 certification audit.
Closing meeting
During this virtualin-house presentation our auditor will discuss all audit findings and offer suggestions and solutions on how to best address those findings.
Attendees should include senior and department managers.
Note that some time is required to prepare for the closing meeting.
Audit report
You will receive a full audit report, with audit evidence, summaries, conclusions, qualifications and findings (observations and nonconformities).
Note that some time is required to prepare the audit report.
You must have a fully implemented ISO 9001 quality management system, including all documentation and records. Our auditor will need access to all relevant documents when he or she is remotely conducting the auditon-site.
When?
The best timing for our audit is either a few weeks before your certification audit to ensure you'll pass, or anytime thereafter in lieu of your own, in-house internal audits.
We can begin auditing your company remotely as early as 1 week from the date of purchase, so the earliest currently available date for this service is XXXX.
How?
You'll enter your preferred (starting) date at the time of purchase, and we'll subsequently contact you to confirm it or to agree on another mutually convenient schedule. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
There will also be some communication prior to the audit to plan and test communications technologies, as well as to help our auditor to prepare.
Preparation instructions and materials will be sent in advance.
When?
The best timing for our audit is either shortly before your certification audit or anytime thereafter.
We can begin auditing on-site at your company as early as 3 weeks from the date of purchase, so the earliest currently available date for this service is XXXX.
How?
You'll enter your preferred (starting) date at the time of purchase, and we'll subsequently contact you to confirm it or to agree on another mutually convenient schedule. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
There will also be some communication prior to the audit to help our team to prepare.
Preparation instructions and materials will be sent in advance.
We guarantee that you will achieve ISO 9001 certification with this service. It works like this: we'll do the work and tell you what you have to do. If you do it, we guarantee you'll pass your certification audit.
We collaborate with some of the finest ISO 9001 registrars. Our network includes:
Emily Myers
Emily has over 20 years of ISO 9001 experience in manufacturing companies. She is experienced in auditing, consulting, and training in several management systems. Emily is an IRCA Certified QMS Lead Auditor as well as an instructor for the accredited IRCA ISO 9001 Lead Auditor course.
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Colin Gray
Colin has been auditing, consulting, and training for more than 30 years, and has designed and implemented ISO 9001 systems in hundreds of companies. He has numerous professional qualifications, is an IRCA Certified Lead Auditor, well-known speaker and experienced trainer.
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Sheilah Ophaug
Sheilah's background in ISO 9001 auditing spawns many industries though most of her experience has been with manufacturing companies. She has a passion for identifying best practices and process efficiencies. Sheilah is an ASQ Certified Quality Auditor.
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Robin Bathurst
Robin has over 20 years experience in ISO 9001 auditing in several industries, including the medical testing, medical devices, and manufacturing. In addition to auditing, she is an effective instructor of our accredited ISO 9001 auditor courses, and an experienced management consultant. Robin is an IRCA Certified Lead Auditor.
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Melodi Nelson
Melodi has over 25 years experience in ISO 9001 and laboratory audits in several industries, including the food industry. She is passionate about identifying efficiency improvements. Melodi is an experienced IRCA Certified Lead Auditor, skillful consultant, and engaging instructor for our accredited ISO 9001 courses.
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David Disney
David's background in ISO 9001 lies in aerospace and engineering. He has extensive experience auditing and a passion for identifying efficiencies in integrated management systems. David is an IRCA and SAE Certified Lead Auditor, as well as experienced trainer and frequent speaker at seminars.
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Kathleen Higgins
Kathleen's background in value-added ISO 9001 auditing includes over 2 decades in the medical testing, laboratories, and manufacturing industries. She is also experienced in all other aspects of quality management and process improvements. Kathleen is an IRCA Certified Lead Auditor and an ASQ Certified Manager of Quality/Organizational Excellence.
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Andrew O'Reilly
Andrew has over 25 years experience conducting ISO 9001 audits in the financial and service industries as well as traditional manufacturing. He is an experienced auditor with a passion for identifying sustainable process improvements, skilled consultant, and engaging instructor. Andrew is an IRCA Certified QMS Auditor, as well as ASQ-certified Six Sigma Black Belt and a Prosci-certified Change Management Practitioner.
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You don't have staff available to go through training and perform audits
You are looking for improvement ideas and best practices from an experienced auditor
You need to get ready for the certification audit – and our guarantee to pass it
Available for small and midsize organizations worldwide.
What's included
Complete ISO 9001 audit conducted remotelyon-site, and a detailed report.
Travel and expenses are included.
Facilities
Attendees of the opening and closing meetings need to be connected through video conferencing – either individually or in group settings.
To allow our auditor to virtually visit work areas, you need to prepare a mobile device with video conferencing capabilities.
You need to provide a room with sufficient seating for the opening and closing meetings.
Also, our auditor will need full access to your company's processes, along with the opportunity to meet executive staff, department managers and employees.
Prerequisites
Fully implemented ISO 9001 quality management system, including documentation and records.
Duration
Depending on your company's size, our auditor will be auditing remotelyon-site for 1-15 days.
The exact duration is based on IAF MD5:2019 regulations for external auditors.
Auditing at these durations guarantees that any and all issues will be found.
I see that you offer on-site and remote auditing. How does remote auditing work?
Our remote audits are generally as effective as traditional on-site audits. To achieve this, our auditor requires a company employee (usually the person responsible for ISO 9001) with a smartphone to serve as the auditor's virtual eyes, ears and mouth. We also leverage Microsoft Teams (or similar) with screen and file sharing features. If you want to find out in detail how we do it and how we ensure confidentiality and data security, read our short article on successful remote auditing.
Our lead auditors have several years experience in successfully conducting remote audits. If you are concerned about certain aspects, feel free to contact us.
What hours will the auditor be auditing?
We will make ourselves available during your business hours and for the duration of a normal workday (approximately 8-9 hours).
Is it better to use this service or to have company staff conduct the audits internally?
Each approach has its own benefits.
Some companies set up a cross-functional audit team to encourage identification and adoption of best practices. Others find it beneficial to spread internal knowledge through internal audits. There are also companies that gain efficiencies by combining different audits, for example ISO 9001 and safety.
Outsourcing internal audits to our experienced, certified auditors brings other benefits. We guarantee to find all substantive issues – which is particularly important prior to the certification audit. Sharing our vast experience and providing improvement suggestions and consulting is another good reason to use our service. And then there are some companies that are simply too small or whose personnel is stretched too thin to train auditors and perform audits in-house.
These are just a few of the benefits of each approach but they may give you an idea on how to decide what's best in your particular situation.
Is the audit service comparable with the optional pre-assessment audit offered by registrars?
Both audits are thorough assessments of your entire quality management system. The main difference is our focus on efficiency, improvement, and best practices. Our internal audits include plenty of free professional management consulting so that your operations and business benefit the most.
Can I buy the audit service even if our QMS isn't based on the 9001Simplified system?
Yes, absolutely. We will audit any quality management system, no matter which tools or services you used to implement it. Also, our Certification Guarantee applies to all ISO 9001 systems.
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