ISO 9001 Internal Audit Service
Why Choose?
Our lead auditors do more than check whether procedures exist and records are complete. We follow the way work actually flows, test whether controls are effective, identify nonconformities, and point out practical improvements where a process is creating avoidable cost, delay or risk.
Independent Process-Based Audit
Find Gaps and Root Causes
Uncover Practical Improvements
Certification Guarantee
Choose to have this service provided remotely – or at your company's premises.
FromUSD 1,440
Money Back Guarantee
A useful internal audit should answer more than "Are we compliant?" It should show whether the QMS is working as intended, where controls are weak, and where the way work is performed could be simpler or more effective.
Fresh Eyes on Familiar Processes: An external auditor can challenge workarounds, weak controls and recurring problems that have gradually become accepted as normal.
Audit + Practical Consulting: We clearly identify audit findings, then separately discuss practical options for correcting root causes and improving inefficient processes.
Give Your Team the Time Back: We plan, conduct and report the audit while your employees participate only where their process knowledge is needed.
Certification Guarantee: Use our service as your ultimate pre-certification check. We guarantee you'll pass your certification audit.
This wasn't just checking boxes! Our auditor actually identified a major bottleneck in our order fulfillment process that we had overlooked for years. Just this alone paid for the audit.
Jordan Parks / Precision Machining Inc.
Precision Machining passed their certification audit with zero non-conformities after implementing the improvements identified in our audit report.
We follow process trails, sample evidence and talk with the people doing the work so the audit reflects how the QMS operates in practice – not just how it looks on paper.
We confirm the audit scope, priorities and schedule, then identify the people, processes and records needed so the audit can be thorough without unnecessarily disrupting normal work.
We open with a short meeting to confirm the plan, explain how the audit will run and make sure management knows what to expect. Then we get into the processes.
The lead auditor follows process trails across functions, interviews staff and samples records to test whether controls are understood, followed and effective. Audit findings are kept distinct from consulting advice; where useful, we also discuss practical improvement opportunities and, for pre-certification audits, help your team understand what to expect from the registrar.
We close with a clear explanation of the findings, their significance and the next actions. The written report distinguishes nonconformities from improvement opportunities and gives management a practical basis for corrective action and follow-through.
If the same problem keeps coming back, the finding isn't the interesting part. The interesting part is why the process keeps allowing it to happen.
Andrew O'Reilly / Senior Lead Auditor / 9001Simplified
We guarantee you will pass your certification audit.
Use our Internal Audit Service as your final pre-certification check and address the findings in our report. If the certification auditor still identifies a valid nonconformity, we'll provide the consulting needed to correct it at no additional cost.
Book the audit when your QMS is implemented and you are ready to test how well it actually works.
This service audits an operating QMS, so the relevant processes and controls need to be implemented and enough records need to exist for the auditor to evaluate how the system works in practice.
Choose your preferred start date at checkout:
Remote Audit: Can typically begin within 1 week.
On-Site Audit: Requires 3 weeks notice for scheduling.
Worried about timing? You'll get a full refund if we can't agree on a date.
Once scheduled, your lead auditor confirms the scope, background information and logistics. For a remote audit, we also confirm video conferencing, screen sharing and how the auditor will access the people, systems and records needed to follow process trails.
Andrew O'Reilly
IRCA-certified Lead Auditor and ASQ-certified Six Sigma Black Belt with more than 25 years of experience in quality management, process improvement and auditing.
Andrew has conducted well over 100 internal audits across multiple industries and has helped clients implement more than 100 quality management systems. His process-improvement and root-cause expertise helps him look beyond individual nonconformities to identify underlying weaknesses, practical corrective actions and opportunities to improve performance.
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Robin Bathurst
Lead Auditor and consultant with more than 20 years of specialized experience in medical testing, medical devices and manufacturing.
Robin brings particular strength to audits involving advanced process controls and highly regulated environments. Her background in consulting, training and auditing helps her evaluate not only whether controls meet ISO 9001 requirements, but also whether they are effective, practical and appropriate for the risks involved.
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Naomi Sato
Consultant and auditor with a background in finance, including a senior auditing position with an international auditing firm.
Naomi combines a sharp eye for financial controls with a strong understanding of operational workflows. Her business-focused perspective helps identify gaps that affect not only ISO 9001 compliance, but also process efficiency, control and financial performance.
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Carl Fallon
Management consultant and lead auditor with more than 15 years of experience across North America and Asia.
Carl has implemented quality management systems for small and midsize companies and focuses on simple, efficient processes that employees can realistically follow. That practical perspective helps him identify clear, actionable audit findings rather than adding unnecessary complexity or paperwork.
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Melodi Nelson
Lead Auditor and consultant with more than 25 years of experience in quality management, internal controls and laboratory auditing.
Melodi began her career in the food industry, where she was responsible for internal audits and international product and farm certifications. Her experience with regulated environments and complex control systems makes her particularly valuable when auditing processes with demanding quality, compliance or supply-chain requirements.
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We work regularly with accredited certification bodies and understand what a strong pre-certification audit needs to accomplish. Your internal audit remains independent from the certification audit, but a clear report and properly addressed findings give your organization a much stronger basis for entering certification.
Included
A complete ISO 9001 internal audit, a detailed report distinguishing nonconformities from improvement opportunities, a closing debrief, and all travel expenses for the on-site option.
Audit Timeframe
1–15 days of auditing, using IAF MD5:2023 as the starting point and adjusted where organizational complexity requires additional time.
Client Requirements
Video conferencing for remote sessions, and full access to your team, processes, and documentation for the audit.
Prerequisites
A fully implemented ISO 9001 quality management system, including documentation and records.
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Outsourcing gives you an independent view of how the QMS actually works, frees internal time and brings in an experienced auditor who can identify both nonconformities and process weaknesses your team may have stopped noticing.
Some organizations use the service periodically – for example before recertification – as an external health check. Internal auditors can also shadow our lead auditor to observe process-based auditing, questioning, evidence sampling and reporting in practice.
Yes. Your internal auditors can shadow our lead auditor to observe process-based auditing, questioning, evidence sampling and reporting in practice. Let us know when scheduling so we can plan the audit in a way that allows useful observation without disrupting the assessment.
Our audit duration starts from the IAF MD5 methodology, using employee count as a practical baseline.
Where multiple sites, regulated activities, unusual complexity or other factors require more audit time, the duration can be adjusted so the auditor has enough time to evaluate the system properly. The price follows the resulting audit duration.
Yes. For many organizations, a remote internal audit can be just as effective when the auditor has suitable access to people, processes, documents, records and systems. Video conferencing, screen sharing and a knowledgeable internal guide allow the auditor to follow process trails and sample evidence in context. On-site auditing remains useful where physical observation adds value.
Use our Internal Audit Service as your final pre-certification check, address the findings we identify, and we guarantee you'll pass your certification audit. If a valid nonconformity is still raised, we'll provide the consultancy needed to correct it at no additional cost.
No. This service is an assessment of an existing system. To get the full value, your ISO 9001 quality management system must be fully implemented with all necessary documentation and records in place. If you need help implementing the system, please see our DIY Toolkit or Full Certification Service.
We offer intensive audit options for clients with urgent timelines. Please contact us for a custom quote. Note that these may require a different resource allocation.
Yes. We audit ISO 9001 systems regardless of how they were implemented, which templates were used or whether an external consultant was involved. The audit is based on ISO 9001, your own QMS requirements and how the system operates in practice.
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