USA / USD
Outsource your internal audits for better process efficiency.
Outsource your internal audit program and gain improvement recommendations and best practices.
Our experienced, IRCA registered lead auditors will not only conduct a thorough audit to identify all issues but also add value through coaching and support.
This service can replace your pre-assessment – it includes our Certification Guarantee: you'll pass your subsequent certification audit.
Please note that on-site consultancy is only available in the USA, Canada, Mexico and the UK.
From USD 1,440.00
Choose between remote or on-site consultancy
The ISO 9001 Internal Audit Service is ideal for small and medium sized organizations worldwide seeking to outsource their internal audits and gain improvement recommendations from an experienced consultant. It's also an ideal alternative to your registrar's optional pre-assessment audit as we can guarantee your successful certification.
The service includes a comprehensive and well-planned audit, an audit report, and ample consulting. Our focus is on improving your business operations and implementing best practices – a major distinguishing factor from other assessments!
Depending on your company size, the audit can last anywhere from 1 to 15 days.
You will get a a complete audit report that identifies each and every significant issue with your ISO 9001 system, as well as consulting to help you address the audit findings, implement best practices and improve your internal processes.
And if you use it in lieu of the optional pre-assessment audit, you'll even get our Certification Guarantee.
You choose to have us conduct the audit remotely or on-site. Either way, we'll typically proceed as follows:
During this presentation our auditor will review the audit plan and explain audit activities. Participants should include senior and department managers.
Our auditor will conduct a complete internal audit of your organization. It will be conducted as efficiently as possible, with minimal impact on operations and staff. We require, however, full access to your company's processes, along with the opportunity to meet (either virtually or in person) executive staff, department managers and employees. For remote auditing, staff responsible for ISO are best suited to serve as the auditor's virtual eyes, ears and mouth by carrying a smartphone with video communications software.
Our auditor will keep implementation team members and department managers informed about audit findings, and comment on the effectiveness of processes and recommend alternatives and best practices.
Coaching and support
While conducting the audit, our auditor will also coach and support your employees, and offer suggestions on how to best implement specific ISO requirements and improve processes efficiency.
Preparation for the certification audit
If our audit is conducted prior to certification, the auditor will also prepare you and your employees for the ISO 9001 certification audit.
During this presentation our auditor will discuss all audit findings and offer suggestions and solutions on how to best address those findings. Attendees should include senior and department managers. Note that some time is required to prepare for the closing meeting.
You will receive a full audit report, with audit evidence, summaries, conclusions, qualifications and findings (observations and nonconformities). Note that some time is required to prepare the audit report.
The best timing for our audit is either shortly before your certification audit or anytime thereafter. Remote auditing can be scheduled as early as 1 week from the date of purchase. For on-site auditing we need at least 3 weeks advance notice.
Just enter your preferred starting date at the time of purchase and we'll contact you to confirm it or to agree on another mutually convenient schedule.
In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
There will also be some communication prior to the consultancy to discuss your needs and help our consulting team to prepare. Preparation instructions and any additional materials will be sent in advance.
We guarantee you will achieve ISO 9001 certification with this service. Our Certification Guarantee works like this: we'll do the work and tell you what you have to do. If you do it, we guarantee you'll pass your certification audit.
Colin has been auditing, consulting, and training for more than 30 years, and has designed and implemented ISO 9001 systems in hundreds of companies. He has numerous professional qualifications, is an IRCA Certified Lead Auditor, well-known speaker and experienced trainer.
Robin has over 20 years experience in ISO 9001 auditing in several industries, including the medical testing, medical devices, and manufacturing. In addition to auditing, she is an effective instructor of our accredited ISO 9001 auditor courses, and an experienced management consultant. Robin is an IRCA Certified Lead Auditor.
Andrew has over 25 years experience conducting ISO 9001 audits in the financial and service industries as well as traditional manufacturing. He is an experienced auditor with a passion for identifying sustainable process improvements, skilled consultant, and engaging instructor. Andrew is an IRCA Certified QMS Auditor, as well as ASQ-certified Six Sigma Black Belt and a Prosci-certified Change Management Practitioner.
Carl has an extensive background as management consultant and auditor at small and midsize companies in North America and Asia. He has a passion for identifying improvement opportunities, simplifying processes and creating efficiencies. Carl has also contributed his experience to the development of our guide books and training courses.
Melodi has over 25 years experience in ISO 9001 and laboratory audits in several industries, including the food industry. She is passionate about identifying efficiency improvements. Melodi is an experienced IRCA Certified Lead Auditor, skillful consultant, and engaging instructor for our accredited ISO 9001 courses.
We collaborate with some of the finest ISO 9001 registrars. Our network includes:
Complete ISO 9001 audit conducted remotely or on-site, and a detailed report. Travel, accommodation and dining expenses are included if you hire our auditor to work with you on site.
Depending on your company's size, our auditor will need 1-15 days. The exact duration is based on IAF MD5:2019 regulations for external auditors. Auditing at these durations guarantees that any and all issues will be found.
Fully implemented ISO 9001 quality management system, including documentation and records.
For remote consulting, participants will need to be connected through video conferencing. To allow our consultant to virtually visit work areas, you need to prepare a mobile device with video conferencing capabilities. Also, our consultant will need full access to your company's processes, along with the opportunity to meet executive staff, department managers and employees.
I see that you offer on-site and remote auditing. How does remote auditing work?
Our remote audits are generally as effective as traditional on-site audits. To achieve this, our auditor requires a company employee (usually the person responsible for ISO 9001) with a smartphone to serve as the auditor's virtual eyes, ears and mouth. We also leverage Microsoft Teams (or similar) with screen and file sharing features. If you want to find out in detail how we do it and how we ensure confidentiality and data security, read our short article on successful remote auditing.
Our lead auditors have several years experience in successfully conducting remote audits. If you are concerned about certain aspects, feel free to contact us.
What hours will the auditor be auditing?
We will make ourselves available during your business hours and for the duration of a normal workday (approximately 8-9 hours).
Is it better to use this service or to have company staff conduct the audits internally?
Each approach has its own benefits.
Some companies set up a cross-functional audit team to encourage identification and adoption of best practices. Others find it beneficial to spread internal knowledge through internal audits. There are also companies that gain efficiencies by combining different audits, for example ISO 9001 and safety.
Outsourcing internal audits to our experienced, certified auditors brings other benefits. We guarantee to find all substantive issues – which is a particularly important prior to the certification audit. Sharing our vast experience and providing improvement suggestions and consulting is another good reason to use our service. And then there are some companies that are simply too small or whose personnel is stretched too thin to train auditors and perform audits in-house.
These are just a few of the benefits of each approach but they may give you an idea on how to decide what's best in your particular situation.
Can I use the audit service instead of the optional pre-assessment offered by registrars?
Yes, absolutely. Both audits are thorough assessments of your entire quality management system. The main difference is that we include consulting so you'll also benefit in terms of efficiency, process improvements, and best practices. It's the professional management consulting from which your operations and business benefit the most. In addition, we include our Certification Guarantee so you can rest assured that you'll pass the certification audit.
Can I buy the audit service even if our QMS isn't based on the 9001Simplified system?
Yes, absolutely. We will audit any quality management system, no matter which tools or services you used to implement it. Also, our Certification Guarantee applies to all ISO 9001 systems.
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