Greg Thompson
General Manager
In his role as General Manager, Greg is shaping our strategic direction and practical, no-nonsense approach.
He also actively engages in support and consulting for clients and takes part in our product development and improvement group.
Greg has extensive experience in ISO 9001.
After several management positions with midsize manufacturing companies, Greg became an ISO 9001 auditor in 2002.
Since then he has been focusing on quality management systems and has gained considerable experience implementing ISO systems at small and midsize companies around the globe.
Greg joined the 9001Simplified team in 2016.
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Carl Fallon
Client Support Manager
Carl is one of our experienced ISO 9001 consultants and first point of contact for many of our clients worldwide.
He is also part of our product development team where he contributes his experience and insights gained from client support.
Carl's background in ISO 9001 includes over 15 years experience as a lead auditor and management consultant.
Carl has implemented ISO quality management systems for small and midsize companies throughout North America and Asia.
His primary focus is on developing simple processes that increase efficiency and productivity while keeping staff motivated and engaged.
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Andrew O'Reilly
Consultant, Instructor and Lead Auditor
Andrew is one of our experienced management consultants, an IRCA Certified Lead Auditor, and an engaging instructor for our custom on-site and live virtual training.
Andrew has an extensive background in financial and service industries as well as traditional manufacturing.
Over the last 25 plus years, Andrew has gained much experience in ISO 9001, process management, and continuous improvement.
He is a skilled instructor, auditor, and consultant with a passion for improving operational processes and sustaining performance gains.
Andrew is also an ASQ-certified Six Sigma Black Belt and a Prosci-certified Change Management Practitioner.
He is often the consultant clients work with from initial inquiry through to successful certification.
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Naomi Sato
Consultant and Product Manager
Naomi holds dual responsibility as an ISO 9001 consultant and product manager.
Naomi's intimate knowledge of our products provides her with the ideal foundation for customer support and consulting, while her first-hand insights gained from client interaction contribute to product development and improvement.
Naomi's background is in finance.
She held a a senior position as an auditor for an international auditing firm before transitioning into quality management.
Since 2008 Naomi has focused on ISO 9001 as a management consultant, coach and efficiency expert.
Her focus is on assisting companies implementing simpler and more effective processes.
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Colin Gray
Consultant, Instructor and Lead Auditor
Colin leads our team of ISO 9001 consultants.
He is an IRCA registered QMS Lead Auditor, actively engages in ISO management consulting, teaching and internal auditing.
Colin has been consulting, training and auditing in a variety of industries for 30 plus years.
While the bulk of his expertise is with ISO 9000 standards, Colin has worked with its industry-specific derivatives and many other management system standards.
Colin's focus is on designing simple processes that are effective at organizational control and generate improvement and added value.
Outside of 9001Simplified, he is a frequent contributor to conferences and industry-leading organizations.
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Melodi Nelson
Consultant, Instructor and Lead Auditor
Melodi is one of our experienced consultants and IRCA registered auditors.
In addition, she is a trainer for the IRCA accredited Lead Auditor course and several of our other courses.
Melodi has over 25 years experience in quality management, internal controls and laboratory audits.
She began her career in the food industry where she was responsible for internal audits and all international product and farm certifications.
Melodi has extensive experience in consulting, support and mentoring companies in numerous international standards but her focus here at 9001Simplified is ISO 9001.
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Robin Bathurst
Consultant, Instructor and Lead Auditor
Robin is one of our experienced consultants and IRCA registered auditors.
In addition, she is a trainer for the IRCA accredited Lead Auditor course and several of our other courses.
Robin has over 20 years experience in ISO 9001 quality management and process controls in the medical testing, medical devices, and manufacturing industries.
Her background includes consulting, directing employees, training, and auditing of ISO 9001 and other related management standards.
Here at 9001Simplified, Robin focuses on advanced process controls and consulting, as well as our custom training and auditing.
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Simon Keller
Training Manager, Instructor and Lead Author
Simon is the lead author of our ISO 9001 courses, documentation and instructions.
His team consists of our consultants and external professionals with diverse expertise ranging from design to legal issues.
Simon is also in charge of our training program and serves as an instructor of several of our custom courses.
Simon's background lies in education and educational writing; he began his career composing user instructions and teaching staff for a large petrochemical company before taking on a key role in the company's ISO 9001 implementation.
Over the last 20 plus years, Simon has been applying his skill to explain complex topics in simple language as an instructor, management consultant and architect of numerous ISO 9001 quality management systems.
He joined the 9001Simplified team in 2015.
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