Information

Payment Options

Securely pay for our products and services through our online payment page. We prioritize the privacy of your personal data and credit card information by utilizing bank-level encryption. Accepted payment methods include major credit cards, PayPal, and bank transfer. Additional payment options, as, for example, digital wallets and QR code, may be available depending on your country.

For your security, we do not accept payments over the phone. If you prefer to pay by bank transfer, please contact us to receive instructions and a pro-forma invoice.

Refunds

We are committed to your satisfaction. All of our products come with a 30-Day Money-Back Guarantee, allowing you to request a full refund within 30 days of your purchase if you are not completely satisfied.

Do-It-Yourself Tools

If you would like to request a full refund, please download the refund request form from our website and send it to us within 30 days of your purchase.

Download refund request form

ISO 9001 Certification Service / ISO 9001 Consulting Service

You can request a full refund within 30 days of your purchase by contacting us. Refunds are only available prior to initiating the project (e.g., before the kick-off meeting, providing of initial documents, or scheduling an on-site visit). Please note that services must be initiated within 6 months, and we cannot provide refunds for expired services.

Gap Analysis & Implementation Plan

You can request a full refund within 30 days of your purchase by contacting us. Refunds are only available prior to initiating the service (e.g., by scheduling a visit or submitting your initial information). Please note that the service must be initiated within 6 months, and we cannot provide refunds for an expired service.

Internal Audit Service

You can request a full refund within 30 days of your purchase by contacting us. Refunds are only available prior to initiating the service (e.g., by scheduling a visit or submitting your pre-audit information). Please note that the service must be initiated within 6 months, and we cannot provide refunds for an expired service.

Document Review

You can request a full refund within 30 days of your purchase by contacting us. Note that refund requests can only be accepted if you have not submitted your document for review yet. Please note that the service must be initiated within 6 months, and we cannot provide refunds for an expired service.

Online Training

Please contact us within 30 days of your purchase for a full refund. Refunds are only available for courses that have not been completed.

Custom Training

You can request a full refund within 30 days of your purchase by contacting us. Refunds are only available if you have not yet scheduled your training. Please remember that all training must be scheduled within 6 months of purchase.

MyDraw Software

MyDraw offers a free 30-day trial. Please test the software thoroughly before purchasing, as we do not accept refund requests.

For all details, please review our Terms & Conditions.

Our Upgrade Guarantee

Your investment is protected against the next ISO 9001 revision and other updates. We guarantee an easy and affordable path to continued compliance, no matter how you work with us.

Free Documentation & Toolkit Updates

Our Do-It-Yourself tools, including the ISO 9001 Certification Toolkit, are a long-term investment.

Free Updates for ISO 9001 Certification Service

We stand by our clients for the long term. When you complete a full-service ISO 9001:2015 certification project with us, you will receive a complimentary ISO 9001:2026 update kit.

50% Discount on Certification Training Upgrades

For our Exemplar Global accredited certification training, we offer a valuable guarantee to keep your skills and your team's skills current.

MyDraw Software Licenses

Your MyDraw software license includes free version upgrades.

Product Delivery and Expiration

We want to make sure you have a clear understanding of how our products and services are delivered. Here's a breakdown:

Do-It-Yourself Tools

You'll receive immediate access through a digital download. Download links are active for 10 days, so please download and save your files within that time.

ISO 9001 Certification Service / ISO 9001 Consulting Service

Remote services can start as early as 1 week from payment; on-site services after 3 weeks. We will contact you to schedule. To ensure success, your project must be started within 6 months of purchase. Your active collaboration is essential. Please be aware that projects may expire after prolonged inactivity, and we are unable to offer refunds for expired services.

Gap Analysis & Implementation Plan

Remote services can start as early as 1 week from payment; on-site services after 3 weeks. We will contact you to schedule. To ensure an accurate and valuable report, your active cooperation is essential. This service must be initiated within 6 months of purchase.

Internal Audit Service

Remote audits can start as early as 1 week from payment; on-site audits after 3 weeks. We will contact you to schedule. To ensure a thorough and effective audit, your active cooperation is essential. This service must be initiated within 6 months of purchase.

Document Review

You can submit your documents immediately after purchase. We will complete our review within 1 week. This service must be used within 6 months of purchase.

Online Training

You'll receive immediate access to your course or to our online dashboard if you purchase training for someone else. Once a learner is enrolled, course access lasts for 3 months but can be extended for a fee. If you purchase a course for someone else, please enroll them within 12 months.

Custom Training

Remote training can start as early as 1 week from payment; on-site training after 3 weeks. We will contact you to schedule. Please note that custom training must be scheduled within 6 months of purchase.

MyDraw Software

You will promptly receive a unique registration code and instructions from the publisher, Nevron.

Usage and Licensing

To ensure compliance with our licensing agreements, it's essential to understand how our products and services are licensed:

Do-It-Yourself Tools

The ISO 9001 Certification Toolkit and other Do-It-Yourself tools are licensed for use at a single company/organization. If you wish to use the same product at an additional company/organization, please contact us for a volume discount on additional licenses. You are authorized to use the DIY tools on an unlimited number of computers within the same company/organization. Additionally, you have the freedom to make any necessary modifications to the ISO 9001 templates to fit your company's unique circumstances, including replacing our logo with your own.

Consulting Services

Our on-site and remote consulting services are licensed for a single company/organization. If we are preparing ISO 9001 documentation as part of our services, you are authorized to make any modifications necessary.

Online Training

Online training is designed and licensed for individual learners only. Please purchase one course per learner to ensure compliance.

Custom Training

Regardless of whether your training is conducted on-site or remotely, it is designed and licensed for a single company/organization.

MyDraw Software

Each software license permits use by one user on one computer. Transferring the license from one computer to another is allowed and straightforward. As 9001Simplified is an authorized Nevron reseller for MyDraw software, the Nevron End-User License Agreement applies.

For further details and information, please review our Terms & Conditions.

System Requirements

To ensure compatibility, it's important to be aware of the system requirements for our products:

Do-It-Yourself Tools

System requirements for ISO 9001 Do-It-Yourself products are minimal:

Online Training

System requirements for online courses are minimal:

MyDraw Software

System requirements are minimal: