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ISO 9001 Training Recommendations

ISO 9001 training – it's not only a requirement stipulated by the standard but also crucial for a seamless implementation. The right training at the right time will smoothen the certification process and make your quality management system a much better business tool. Find out what ISO 9001 training should be taken by the various functions at your company.

Decision Makers / Executives

Top managers need a solid, all-round knowledge of ISO 9001 and an understanding of how to apply requirements in order to accrue maximum benefits for the company. One of the most important factors for the long-term success of an ISO system is the extent to which leadership understands the standard and makes it their management tool.

When to Start Training

Targeted ISO 9001 training should be taken by owners, executives and other decision makers as soon as possible to build the foundation for important, initial decisions.

1. Custom Training

For executives who prefer live training and interaction with an experienced instructor, our custom training is ideal. Tuition can be provided either remotely through video conferencing or at your premises. It's a high-end, fully customizable solution that merges convenience with targeted training that's tailored to your specific company and the learning needs of your executives. The format also allows the instructor to discuss training topics in the context of your company and to share relevant insights and experiences.

Pros

An almost perfect, time-saving solution; tailored to the needs of your company and its top management.

Cons

For individuals and small teams of executives more expensive than online training and public courses.

Custom ISO 9001 Executive Training

Custom ISO 9001 Executive Training

Custom ISO 9001 Executive Training

One of our certified instructors will introduce your top management team to ISO 9001 in the context of your company and explain how to use it to gain maximum operational value. The course is optimized for the needs of executives, and there are opportunities to discuss individual requirements as they apply to your company. This 4-hour custom training is a convenient, high quality solution for busy executives and includes verified certifications that can be shared on LinkedIn and other social media.

Note that this course is included in our full-service ISO 9001 Certification Service.

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2. Online training

For busy executives, our online training (or e-learning) is the most flexible and inexpensive training choice. Tuition is available through the internet on your computer or mobile device anywhere and at anytime; lessons can be paused, resumed and repeated as needed.

Pros

E-learning is fun yet effective. It's also the most flexible training option.

Cons

Costs can mount rapidly if more than a small number of executives need to take these courses.

Online ISO 9001 Executive Training

ISO 9001:2015 QMS Awareness

Online ISO 9001:2015 QMS Awareness Training

This e-learning course provides executives with the required knowledge on ISO 9001 to make important decisions, fulfill their ISO requirements, and utilize the standard most effectively. Training is interactive, takes about 3 hours (on demand), and includes a course certificate.

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3. Public Classes

Some training companies offer classroom-based tuition in larger towns and cities. For small numbers of executives, this approach to learning may be cheaper than a custom course conducted on-site, but can be logistically undesirable if key employees need to leave company premises for a few days. If you are located nearby, if class dates and times fit your schedule, and if you are able to leave the company for the duration of the course, you may wish to consider this option.

Pros

High quality training by qualified instructors; some executives may enjoy getting away from the workplace for a few days; networking opportunities.

Cons

The difficulties of dovetailing these courses with busy work schedules; travel time / costs; more expensive than online courses.

BSI Training

BSI Training

BSI Training

BSI's "ISO 9001:2015 Requirements" course teaches a general understanding of the concepts of the ISO 9001:2015 standard and how the requirements impact the day-to-day operations. Students learn by participating in group exercises and in-depth discussions. The course takes 2 days (excluding travel time) and costs $950 (excluding the cost of travel).

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Omnex Training

Omnex Training

Omnex Training

Omnex's "Understanding the Requirements of ISO 9001:2015 Quality Management Systems" course focuses on key requirements and how the quality management system relates to the company's products, services and operations. Group exercises and case studies are be used to develop the required skills. Without considering time and cost of travel, this course costs $795 and takes 2 days.

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Employee Training

Even though ISO 9001 is a management system, virtually all employees are involved to some extent, and their contributions to the success of the system cannot be overstated. Motivated and well-informed employees will not only support an ISO 9001 system, they will play a key role in ensuring a trouble-free certification audit.

When to Start Training

All employees should receive a brief introduction to ISO at the very beginning of the ISO 9001 implementation. This early, preparatory ISO 9001 training will "get everybody on board", show employees how they are involved in ISO and how they will benefit from it.
In addition, we recommend preparing staff for the certification audit to minimize the risk of nonconformities. This ISO 9001 training is best performed 1-3 days before the audit.

1. Video Training

Multimedia video courses are our favorite option for introductory ISO 9001 employee training. We offer our video training in two formats: DVD and an Network/LMS version. On a per-head basis, video training on DVD is the most affordable way to train groups, while the Network/LMS version offers the flexibility of anywhere and anytime training. No matter which format, video courses are enjoyable, flexible and easy to administer.

Pros

The most cost-effective and flexible way for introductory ISO 9001 training; the easiest way for staff to show evidence of training.

Cons

Not all video courses are available in HD.

ISO 9001:2015 Basics - What Employees Need To Know

ISO 9001:2015 Basics - What Employees Need To Know

ISO 9001:2015 Basics - What Employees Need To Know

This video course is the perfect way to introduce company staff to ISO 9001 and achieve employee buy-in. It's also the easiest way to provide the employee training required by ISO 9001:2015. Training lasts just over half an hour and is accompanied by a learning guide. Also included is a downloadable certificate that can be issued to staff and presented as evidence of employee training.

Note that this course is also included with our do-it-yourself ISO 9001 Certification Package.

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How To Deal With External Auditors - A Basic Guide for Employees

How To Deal With External Auditors - A Basic Guide for Employees

How To Deal With External Auditors - A Basic Guide for Employees

This video course is an easy and inexpensive way to prepare staff and managers for the ISO 9001 certification audit and increase your chances for success. Training lasts 22 minutes and is accompanied by a learning guide. Also included is a downloadable certificate that can be issued to staff and presented as evidence of employee training.

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2. Custom Training

For companies that prefer live training by an experienced instructor, our custom training might not only be the most effective solution but also rather affordable on a per-person basis. Tuition can be provided either remotely through video conferencing or at your premises, and the courses themselves can be tailored to suit the needs of your company, making them powerful and extremely effective training options.

Pros

An almost perfect solution that's guaranteed to address your employees' training needs.

Cons

More expensive than video training.

Custom ISO 9001 Employee Training

Custom ISO 9001 Employee Training

Custom ISO 9001 Employee Training

One of our senior instructors will introduce your entire staff to ISO 9001 in the context of your company. The course creates employee buy-in and enthusiasm for ISO 9001, generates greater awareness of quality and customer satisfaction, and prepares employees for the certification audit. The 2-hour custom training includes a downloadable certificate that can be issued to staff and presented as evidence of employee training. It's the best employee motivator for companies with a sufficient budget.

Note that this course is also included in our full-service ISO 9001 Certification Service.

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ISO 9001 Implementers

All staff taking an active role in their company's ISO 9001 implementation need in-depth training in the requirements of the standard and how to best apply them to their organization. In addition, they need to learn about implementation techniques.

When to Start Training

Implementers need to undertake ISO 9001 training prior to starting any implementation step.

1. Custom Training

For ISO 9001 implementation teams who require in-depth training combined with practical advice and planning, our custom training is ideal. Tuition is provided either remotely through video conferencing or at your premises, and merges lecture with hands-on implementation planning. This highly customizable format also allows the instructor to discuss training topics in the context of your company and to share relevant insights and experiences.

Pros

A near-ideal solution that's certain to give your ISO 9001 implementers the training and impetus they need.

Cons

For individuals or a small team more expensive than online training (e-learning).

Custom ISO 9001 Implementation Training

Custom ISO 9001 Implementation Training

Custom ISO 9001 Implementation Training

One of our certified instructors will introduce your implementation team to ISO 9001 and explain how to adopt the requirements at your company. Training takes a praxis-oriented approach and includes plenty of discussion on how to best reach certification in the specific context of your company. This 2-day course includes verified certifications that can be shared on LinkedIn and other social media. It's ideal to jumpstart your implementation project.

Note that this course is included in our full-service ISO 9001 Certification Service.

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2. Online Training

For ISO 9001 implementers, our online training (or e-learning) is the most flexible and inexpensive training choice. Tuition is available through the internet on your computer or mobile device anywhere and at anytime; lessons can be paused, resumed and repeated as needed.

Pros

E-learning is fun yet effective. It's also the most flexible kind of training.

Cons

Costs can mount rapidly if more than a small number of employees need to take these courses.

ISO 9001:2015 Internal Auditor Training

QMS ISO 9001:2015 Auditor Training

QMS ISO 9001:2015 Auditor Training

Though this e-learning course is for auditor training, it also works well to teach implementers the ISO 9001:2015 standard. Training is interactive, takes about 10 hours (on demand), and includes a course certificate. It's the most inexpensive training choice.

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Auditor Training

ISO 9001 requires that one or more internal auditors periodically verify that your company's quality management system remains effectively implemented. The first complete internal audit must be performed before the certification audit.

When to Start Training

The first complete internal audit must be performed prior to accreditation, which means that auditors can be trained towards the end of the implementation phase rather than at the outset. This said, many companies find it beneficial to start auditing as part of the implementation process to support the adoption of new procedures.

1. Custom Training

Custom training is a high-end solution designed to give your company's auditors exactly the sort of practical, hands-on training they need. Training can be conducted remotely through video conferencing or at your premises, and is customized to suit the needs of your organization. These courses give participants the opportunity to perform audits of your own company in order to put in to practice the skills learned during the course.

Pros

A highly-effective solution that will benefit your company's auditors enormously.

Cons

For individuals and small groups more expensive than online courses and public classes.

Custom ISO 9001 Internal Auditor Training

Custom ISO 9001 Internal Auditor Training

Custom ISO 9001 Internal Auditor Training

One of our IRCA registered instructors will introduce your internal auditors to ISO 9001, explain its requirements and teach the practical skills needed to conduct an audit. Training is particularly effective as auditors learn and practice their skills directly at your own company. This 3-day course includes verified certifications that can be shared on LinkedIn and other social media. It's an excellent choice if the budget allows for it.

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Custom ISO 9001 Lead Auditor Training

Custom ISO 9001 Lead Auditor Training

Custom ISO 9001 Lead Auditor Training

This course is an alternative to our Internal Auditor training program. It covers all aspects of the Internal Auditor course plus the operation of an audit program and the management of an audit team. In addition, the intensive training emphasizes value-added auditing and provides more time to practice. This 5-day course includes verified certifications that can be shared on LinkedIn and other social media. It's hands-down the best and most comprehensive auditor training.

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3. Public Classes

Some training companies offer classroom-based tuition in larger towns and cities. For small numbers of auditors this approach to learning is generally cheaper than custom training, but can be logistically undesirable if key employees need to leave company premises for a few days. If you are located nearby, if class dates and times fit your schedule, and if you are able to leave the company for the duration of the course, you may wish to consider this option.

Pros

High quality training by qualified instructors; auditors may find it refreshing to get away from the workplace for a few days; networking opportunities.

Cons

The difficulties of dovetailing these courses with busy work schedules; travel time / costs; more expensive than online courses.

BSI Training

BSI Training

BSI Training

BSI's "ISO 9001:2015 Lead Auditor" course is a rigorous course that combines training in audit management, audit skills and ISO 9001 requirements. Participants learn auditing skills through a balance of formal classroom tutorials, role playing, group workshops, and open forum discussions. The course lasts 4 days (excluding travel time) and costs $1950 (excluding the cost of travel).

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