USA / USD
Spark enthusiasm and equip your staff with essential ISO 9001 insights.
Get your entire staff introduced to ISO 9001 and motivated to take part in it.
We'll tailor the course to your company and its culture, as well as to your ISO 9001 implementation plans.
Training will be provided by one of our experienced instructors who excels in creating enthusiasm.
2 hours | Unlimited participants
Choose between remote or on-site training
The Custom ISO 9001 Employee Training is ideal for organizations worldwide seeking to introduce their staff to ISO 9001 and generate broad buy-in and enthusiasm.
The course motivates staff to participate in ISO 9001 and focuses on areas that are key to ensuring a smooth ISO implementation and successful certification. The combination of tailor-made content and live presentation by our expert instructor is particularly effective in getting all employees onboard.
The training is best taken at the beginning of your ISO project to create early buy-in, dispel rumors and misunderstandings, and develop awareness of customer satisfaction, quality and efficiency.
Upon completion of this course, participants will:
Be motivated to take part in ISO
Understand the benefits of certification
Be able to contribute to a corporate culture that emphasizes customer satisfaction, quality and efficiency
Know the aspects of ISO 9001 that are relevant to all employees
Be able to interact well with external auditors
The course consists of motivational lectures – fine-tuned to the needs of your company.
Introduction to ISO 9001
The purpose and benefits of ISO 9001 certification
The ISO 9001 quality management system and its value to your company's operations
The benefits that ISO brings to employees
What is necessary to achieve ISO 9001 certification
Internal and external audits
How to prepare for the certification audit and interact with auditors
Download the Brochure
This course will be tailored to the specific needs and circumstances of your organization, thus making it more relevant and effective:
Explanations and examples will be based on your organization
ISO 9001 requirements will be shown in the context of your organization
Description of benefits will be relevant to your organization and employees
The format allows for questions specific to your organization
Employee participation is an important factor for the success of your ISO 9001 certification. We'll create motivation through various means, including:
Making the presentation relevant and enjoyable
Ensuring that the benefits of ISO 9001 are understood and appreciated
Fostering a feeling of being part of it
Upon completion of training, each participant will receive a Certificate of Completion with these features:
0.2 Continuing Education Units (CEUs) awarded by the International Standards Corporation
Certificate can be downloaded and issued to all course participants.
The best timing for employee training is just before you start your ISO 9001 implementation and before rumors develop. Remote training can be scheduled as early as 1 week from the date of purchase. For on-site training we need at least 3 weeks advance notice.
Just enter your preferred starting date at the time of purchase and we'll contact you to confirm it or to agree on another mutually convenient schedule. There will also be some communication prior to our visit to discuss the customization and agenda of your course. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
Colin has been training, consulting and auditing for more than 30 years, and has designed and implemented ISO 9001 systems in hundreds of companies. He has numerous professional qualifications, is a well-known speaker and experienced trainer, and an IRCA Certified Lead Auditor.
Robin has over 20 years experience in ISO 9001 quality management in the medical testing, medical devices, and manufacturing industries. Robin is an IRCA Certified Lead Auditor, an effective instructor, and an experienced management consultant.
Andrew has over 25 years of ISO 9001 experience in the financial and service industries as well as traditional manufacturing. He is an engaging instructor, experienced auditor with a passion for identifying sustainable process improvements, and a skilled consultant. Andrew is an IRCA Certified Lead Auditor, ASQ-certified Six Sigma Black Belt and a Prosci-certified Change Management Practitioner.
Simon has over 25 years experience in education and ISO 9001 quality management. He is an engaging instructor for several of our custom courses. Simon is particularly skilled in explaining complex topics in simple language.
Melodi has over 25 years experience in ISO 9001 quality management, auditing, and certifications. Her extensive background includes the food industry. Melodi is an experienced IRCA Certified Lead Auditor, an engaging instructor for several of our accredited ISO 9001 courses, and a skillful consultant.
Two hours of customized remote or on-site tuition for unlimited participants and a course certificate. Travel, accommodation and dining expenses are included if you opt for on-site training.
No previous knowledge of ISO 9001 required.
For remote training, course participants need to be connected through video conferencing – either individually or in group settings. For on-site training, you need to provide a room with sufficient seating for course participants, a presentation screen and projector (with connection to a laptop), and refreshments.
Training lasts about 2 hours.
I see that you offer this training on-site and remotely. How does the remote version work?
It's the same training, no matter which version you choose. The difference is in how course participants experience the instructor: instead of a person in front of them, they'll see the instructor on a screen.
It's still live training, and participants have the same opportunities to interact with the instructor as in a classroom setting. We accomplish this through video conferencing technology.
Course participants can take the course together in a conference room with video conferencing capabilities (including a sufficiently large screen, speakers, and microphones for the participants to ask questions).
Alternatively course participants could take the course on their own computer or smartphone from any location.
As part of the preparation for this course, we will explain the process to you in detail, discuss technologies, and test connections. We currently use MS Teams and Join.me, but we are also prepared to use technologies already in use at your company.
Our instructors have several years experience in teaching this course remotely. If you are concerned about certain aspects, feel free to contact us.
Do the participants have to take an exam?
No, there is no exam.
Is this course all that's necessary for staff training?
Yes, this course is all you need to introduce your staff to ISO 9001 – as required by the standard. It's also enough to generate buy-in and motivate employees to participate in the quality management system.
Implementing the standard typically requires staff to modify some of their work practices. The necessary situation-specific training is provided later on by the implementation team and isn't covered by this course.
Can I buy this course for my staff even if we're not using your other products / services?
Yes, absolutely. We will tailor the course to any implementation approach you may be using. The ability to fully customize the training is one of the benefits of this course.
What are the advantages of this custom training?
This custom course represents an evolution of traditional, classroom-based training. It's an engaging presentation, tailored to your organization's circumstances and needs, and taught either at your premises or remotely through video conferencing (virtual live classroom). Compared to other training methods, custom training offers several advantages:
Rather than the sort of "one-size-fits-all" teaching you would typically find in other training programs, our custom courses are finely tuned to the needs of both your organization and its employees. As such, these courses are invariably more relevant, effective and memorable than other training solutions.
Our expert trainers can adapt the course on the fly to adjust to the understanding and attitude of the participants.
Our instructors are chosen not just for their experience but for their charisma and strong interpersonal skills. They excel at creating a relaxed environment that engages course attendees and optimizes learning.
Other training formats have their own characteristics, pros and cons. But to introduce staff to ISO 9001 and generate buy-in, our custom course represents the most effective training format.
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