USA / USD
Live group training – customized for you!
Have your internal auditors acquire ISO 9001 auditing skills in the specific context of your company.
Training is hands-on and intensive.
This ultra-effective course is provided by an IRCA registered instructor / lead auditor who specializes in combining lectures with practical activities.
3 days | Up to 30 participants | Exemplar Global certified
Choose to have the training conducted remotely (through video conferencing) – or at your company's premises.
USD 4,680.00
USD 6,220.00
All Inclusive
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Our Custom ISO 9001 Internal Auditor Training gives your company's newly assigned auditors the knowledge and skills necessary to perform internal audits. The combination of tailor-made content and hands-on, guided auditing activities is particularly effective in developing the practical skillsets needed to conduct value-added audits.
The 'virtual live classroom' convenient in-house training offers course participants the opportunity to hone their new skills in a series of authentic, supervised auditing exercises at your company.
This accredited course meets the requirements of ISO 19011, and is accepted worldwide.
The auditor course can be taken anytime after completing your ISO documentation. If, however, you schedule it at an early stage of your ISO project, this course can also support your implementation efforts.
It's customized training of the highest quality – certified by Exemplar Global.
Clients requiring a more in-depth explanation of the ISO 9001:2015 requirements and significantly more hands-on auditing practice may want to consider our Custom ISO 9001 Lead Auditor Training.
Upon completion of this course, participants will:
Have the practical skills to conduct a complete internal audit, including preparation, opening and closing meetings, auditing, and writing audit reports
Be able to add business value to audits and your company's audit program
The course combines lectures, discussions, and role plays with guided, hands-on auditing exercises of actual processes at your company.
The ISO 9001 standard from the auditor's point of view
Interpretation of the ISO 9001:2015 requirements and indicators for compliance in the context of your company
The roles and responsibilities of staff involved in the audit process
Audit planning
Auditing tools and techniques
Audit reporting and recording of nonconformities
Follow-up activities and verification of corrective action
Supervised auditing exercises to develop auditing skills in real-life settings at your company
Course content has been developed in-house by our ISO consultants and instructors. Training is customized for you and conducted by one of our IRCA registered lead auditors.
After completion of the course and receiving their Certificate of Attendance, participants have the opportunity to take an optional computer-based exam to upgrade their certification. The optional exam is in multiple-choice format, has a passing score of 70%, and can be re-taken unlimited times without charge.
This course is designed for individuals with little or no previous knowledge of ISO 9001. Nevertheless, course participants are expected to prepare for this course by completing a set of exercises provided by us, and by familiarizing themselves with the ISO 9001:2015 standard; they also need to have a copy of the standard at hand when taking this course.
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This course will be tailored to the specific needs and circumstances of your organization, thus making it more relevant and effective:
Exercises and activities will be based on your organization and utilize your procedures and records
ISO 9001 requirements will be reviewed and interpreted in the context of your organization
There will be a focus on requirements that are of interest to your organization
Auditing will be practiced at your organization's processes
The format allows for questions and discussions of topics specific to your organization
Teaching style and speed will be adapted to the needs of course participants
This course is based on the "learning by doing" approach. We'll make use of exercises and activities to build real skills and achieve the most effective learning experience.
Live Audit Exercises
During our Live Audit Exercises, we'll develop the practical skillset needed to conduct value-added audits.
We'll supervise and guide your auditors-in-training as they hone their skills right at your organizational processes.
Other activities include:
Interpretation of requirements through exercises and activities
Document review exercise
Checklist preparation exercise
Corrective action exercise
Full audit role play exercise
Graduates of this course will become Certified ISO 9001 Auditors and receive a prestigious Certificate of Attainment:
Achievement certified by the International Standards Corporation.
Bears the Exemplar Global accreditation mark.
Proof of competence through the Exemplar Global Competency Units QM and AU.
2.5 CEUs awarded to fulfill continuing education requirements.
Verified by Accredible, blockchain-secured, and accessible online.
With only a click of the mouse, participants can share their achievements on LinkedIn, Twitter and other social media, or add their digital certificate to an online resume.
When?
The best timing for internal auditor training is during your ISO 9001 implementation – after your documentation has been completed – though it can also be taken anytime thereafter.
We can schedule your remote training as early as 1 week from the date of purchase, so the earliest currently available date for this course is XXXX.
How?
You'll enter your preferred course starting date at the time of purchase, and we'll subsequently contact you to confirm it or to agree on another mutually convenient schedule. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
There will also be some communication to discuss the customization and agenda of your course, as well as to plan and test communications technologies.
When?
The best timing for internal auditor training is during your ISO 9001 implementation – after your documentation has been completed – though it can also be taken anytime thereafter.
We can schedule your on-site training as early as 3 weeks from the date of purchase, so the earliest currently available date for this course is XXXX.
How?
You'll enter your preferred course starting date at the time of purchase, and we'll subsequently contact you to confirm it or to agree on another mutually convenient schedule. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
There will also be some communication prior to our visit to discuss the customization and agenda of your course.
Learning content is logically developed and easy to understand. Plenty of real-life examples illustrate the subject matter, and the numerous practical tips and best practices can be readily applied.
Throughout the course your instructor is always open to company-specific questions, and will even adjust his teaching style to suit the needs of learners.
Training is of the highest possible quality: check out our instructors' bios below and see for yourself the sort of Quality Management experience they bring to the table.
Emily Myers
Emily has over 20 years of quality management experience in manufacturing companies. She is experienced in training, auditing, consulting, and implementing ISO 9001 management systems. Emily is an IRCA Certified Lead Auditor, and an instructor for our accredited auditor classes and several of our other custom ISO 9001 courses.
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Colin Gray
Colin has been training, consulting and auditing for more than 30 years, and has designed and implemented ISO 9001 systems in hundreds of companies. He has numerous professional qualifications, is a well-known speaker and experienced trainer, and an IRCA Certified Lead Auditor.
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Robin Bathurst
Robin has over 20 years experience in ISO 9001 quality management in the medical testing, medical devices, and manufacturing industries. Robin is an IRCA Certified Lead Auditor, an effective instructor, and an experienced management consultant.
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Andrew O'Reilly
Andrew has over 25 years of ISO 9001 experience in the financial and service industries as well as traditional manufacturing. He is an engaging instructor, experienced auditor with a passion for identifying sustainable process improvements, and a skilled consultant. Andrew is an ASQ-certified Six Sigma Black Belt and a Prosci-certified Change Management Practitioner.
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Melodi Nelson
Melodi has over 25 years experience in ISO 9001 quality management, auditing, and certifications. Her extensive background includes the food industry. Melodi is an experienced IRCA Certified Lead Auditor, an engaging instructor for several of our accredited ISO 9001 courses, and a skillful consultant.
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Kathleen Higgins
Kathleen's background in ISO 9001 includes over 2 decades in the medical testing, laboratories, and manufacturing industries. She is experienced in all aspects of quality management and process improvements, as well as conducting training courses, and value-added auditing. Kathleen is an IRCA Certified QMS Lead Auditor and an ASQ Certified Manager of Quality/Organizational Excellence.
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You need complete training – and certification – for your internal audit team
You want to acquire company-specific audit skills – to maximize the value of audits
You require real skill development – as only supervised auditing can achieve
You want live, hands-on training by a certified lead auditor – but accessible remotely
You want live, hands-on training by a certified lead auditor – right at your company
We can tailor the course to the specific needs of any small and midsize organization worldwide.
What's included
Three days of customized, remoteon-site tuition for up to 30 participants, an attendee manual, training exercises, example forms and tools, and a course certificate for each learner.
Travel and expenses are included.
Prerequisites
No previous knowledge of ISO 9001 required.
Prior to the course, participants need to complete a set of preparation exercises and read the ISO 9001:2015 standard (and bring it to the course).
Facilities
Course participants need to be connected through video conferencing – either individually or in group settings.
To facilitate the guided audit exercises, one participant needs to be equipped with a mobile device with video conferencing capabilities.
You need to provide a room with sufficient seating for course participants, a presentation screen and projector (with connection to a laptop), and refreshments.
Optionally, clients may arrange a common lunch for the trainer and attendees to allow for continued discussions.
Duration
RemoteOn-site training lasts 3 days, with 2.5 CEUs.
I see that you offer this course on-site and remotely. How does the remote version work?
This course includes both lecture-type training and skill development through real-life audit exercises. The training is quite similar to the on-site version except that course participants experience the instructor on a screen.
It's still live training, and participants have the same opportunities to interact with the instructor as in a classroom setting. We accomplish this through video conferencing technology.
Course participants can take the lecture-type training together in a conference room with video conferencing capabilities (including a sufficiently large screen, speakers, and microphones for the participants to engage in discussions). Alternatively course participants could join from any location using their own computer or smartphone.
During the real-life audit exercises, participants are expected to visit – as a team – different departments of their company. One team member needs to carry a mobile device with video communications software. And to practice auditing of electronic documentation, a laptop with screen-sharing app would be ideal.
As part of the preparation for this course, we will explain the process to you in detail, discuss technologies, and test connections. We currently use MS Teams and Join.me, but we are also prepared to use technologies already in use at your company.
Our instructors have several years experience in teaching this course remotely. If you are concerned about certain aspects, feel free to contact us.
Do the participants have to take an exam?
No, the final exam is completely optional. These are the options:
Certificate of Attendance
After completing the course, participants receive a Certificate of Attendance – without taking the final exam.
It's all that's necessary to meet the ISO 9001:2015 requirement on training records.
Certificate of Attainment
Participants may also choose to take an online, multiple-choice exam to receive a Certificate of Attainment that shows the Competency Units earned (in this case, the QM and AU Competency Units) and the prestigious Exemplar Global certification mark.
This type of certificate serves as evidence of training, shows that all related competencies have been acquired, and enables the learner to become an Exemplar Global Certified Auditor.
Both types of certificate include blockchain verification and can be digitally shared on LinkedIn and other social media.
How many attempts do the participants have to pass the exam?
Participants may take the optional final exam – free of charge – as often as needed to pass it (the passing score is 70%).
After answering all questions, participants will be presented with their final score and a comprehensive review of the results. They'll also be able to retake any lessons to brush up on their knowledge.
How do the participants benefit from the included Exemplar Global Competency Units?
9001Simplified is an Exemplar Global certified training provider and examiner. We are authorized to issue Certificates of Attainment displaying the Exemplar Global certification mark and Competency Units. This is how graduates benefit from it:
Participants get the best training - and the confidence that our training and exams have been rigorously audited and certified to meet Exemplar Global standards.
Passing the final exam will get participants a Certificate of Attainment with Competency Units (in case of this course, the QM and AU Competency Units). It's an impressive attest to their newly gained competencies - and a big difference to a certificate of attendance.
The Certificate of Attainment with Competency Units provides assurance that their audits are accepted globally.
Having acquired the QM and AU Competency Units enables you to apply for the Exemplar Global personnel certification 'Certified Quality Management System Auditor'. See Exemplar Global's website for information on how to apply.
If we choose onsite training, can we concurrently have field personnel attend remotely?
Trying to combine onsite and virtual training is not recommended. There is more to doing remote training than just filming an onsite course. Our internal auditor training is very hands-on and setting up onsite and remote activities is different. Trying to do both would make both less than ideal.
Can this course support our ISO 9001 implementation efforts?
Yes, conducting this course while your company is still setting up its quality management system can aid the implementation. The real-life audit exercises will not only allow participants practice their auditing skills but also assist staff adopt ISO processes. As part of the hands-on training, our experienced instructor will identify opportunities to improve the ISO system and suggest better solutions. Upon request, we could also focus audit exercises on specific areas of your organization.
How does this course compare to the Custom ISO 9001 Lead Auditor Training?
There are two main differences between both courses:
The lead auditor course includes these additional topics: managing an audit program and leading audits and a team of auditors.
The lead auditor course provides significantly more time to discuss ISO 9001 requirements in the context of your organization and develop auditing skills in real-life exercises right at your company.
If scheduling and budget allow for it, we suggest you consider the lead auditor course for its ability to deepen understanding and practice real-life auditing. In short, the lead auditor course will generate the best and most value-adding auditors.
What are the advantages of this custom training?
This custom course represents an evolution of traditional, classroom-based training. It's an engaging presentation, tailored to your organization's circumstances and needs, and taught either at your premises or remotely through video conferencing (virtual live classroom). Compared to other training methods, custom training offers several advantages:
Effective
Rather than the sort of "one-size-fits-all" teaching you would typically find in other training programs, our custom courses are finely tuned to the needs of both your organization and its employees.
As such, these courses are invariably more relevant, effective and memorable than other training solutions.
Adaptive
Our expert trainers can adapt the course on the fly to adjust to the understanding and attitude of the participants.
Specific
Our custom courses allow for questions and discussions of topics specific to your organization.
Hands-on
Course participants can learn and practice auditing hands-on at their own organization.
Personal
Our instructors are chosen not just for their experience but for their charisma and strong interpersonal skills.
They excel at creating a relaxed environment that engages course attendees and optimizes learning.
Other training formats have their own characteristics, pros and cons. But for ISO 9001 internal auditors looking for hands-on training that's customized to suit their organization, this custom course is ideal.
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