USA / USD
Live group training – customized for you!
Have your audit manager and audit team acquire ISO 9001 auditing skills, and learn how to set up and lead audits in the specific context of your company.
Training is hands-on and intensive.
This ultra-effective course is provided by an IRCA registered instructor / lead auditor who specializes in combining lectures with practical activities.
5 days | Up to 30 participants
Temporarily only available remotely (worldwide).
USD 7,790.00
All Inclusive
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Our Custom ISO 9001 Lead Auditor Training provides your newly assigned auditors with the knowledge and skills necessary to perform internal audits, manage an audit program, and lead a team of auditors. The combination of tailor-made content and hands-on, guided auditing activities is particularly effective in developing the practical skillsets needed to conduct value-added audits.
As part of the intensive 'virtual live classroom' in-house training program, course participants will have ample opportunity to hone their new skills in wide variety of authentic, supervised auditing exercises at your company.
The auditor course can be taken anytime after completing your ISO documentation. If, however, you schedule it at an early stage of your ISO project, this course can also support your implementation efforts.
Upon completion of this course, participants will:
Have the practical skills to conduct a complete audit, including preparation, opening and closing meetings, auditing, and writing audit reports
Be able to add business value to audits and your company's audit program
Have the skills to manage and lead a team of auditors
The course combines lectures, discussions, and role plays with guided, hands-on auditing exercises of actual processes at your company.
The ISO 9001 standard from the auditor's point of view
Interpretation of the ISO 9001:2015 requirements and indicators for compliance in the context of your company
The roles and responsibilities of staff involved in the audit process
Audit planning
Managing audits and leading auditors
Auditing tools and techniques
Audit reporting and recording of nonconformities
Follow-up activities and verification of corrective action
Extensive supervised auditing exercises to develop auditing skills in real-life settings at your company
Course content has been developed in-house by our ISO consultants and instructors. Training is customized for you and conducted by one of our IRCA registered lead auditors.
This course is designed for individuals with little or no previous knowledge of ISO 9001. Nevertheless, course participants are expected to prepare for this course by completing a set of exercises provided by us, and by familiarizing themselves with the ISO 9001:2015 standard; they also need to have a copy of the standard at hand when taking this course.
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This course will be tailored to the specific needs and circumstances of your organization, thus making it more relevant and effective:
Exercises and activities will be based on your organization and utilize your procedures and records
ISO 9001 requirements will be reviewed and interpreted in the context of your organization
There will be a focus on requirements that are of interest to your organization
Auditing will be practiced at your organization's processes
The format allows for questions and discussions of topics specific to your organization
Teaching style and speed will be adapted to the needs of course participants
This course is based on the "learning by doing" approach. We'll make extensive use of exercises and activities to build real skills and achieve the most effective learning experience.
Live Audit Exercises
During our extensive Live Audit Exercises, we'll develop the practical skillsets needed to conduct value-added audits.
We'll supervise and guide your auditors-in-training as they hone their skills right at your organizational processes.
Other activities include:
Interpretation of requirements through exercises and activities
Document review exercise
Checklist preparation exercise
Corrective action exercise
Full audit role play exercise
You need complete confidence that your lead auditor training hits the mark
You want to maximize business value through company-specific audit skills
You require powerful skill development – as only extensive supervised auditing can achieve
You want live, hands-on training by a certified lead auditor – but accessible remotely
You want live, hands-on training by a certified lead auditor – right at your company
We can tailor the course to the specific needs of any small and midsize organization worldwide.
The best timing for lead auditor training is during your ISO 9001 implementation – after your documentation has been completed – though it can also be taken anytime thereafter.
We can schedule your remote training as early as 1 week from the date of purchase, so the earliest currently available date for this course is XXXX.
You'll enter your preferred course starting date at the time of purchase, and we'll subsequently contact you to confirm it or to agree on another mutually convenient schedule. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
There will also be some communication to discuss the customization and agenda of your course, as well as to plan and test communications technologies.
The best timing for lead auditor training is during your ISO 9001 implementation – after your documentation has been completed – though it can also be taken anytime thereafter.
We can schedule your on-site training as early as 3 weeks from the date of purchase.
You'll enter your preferred course starting date at the time of purchase, and we'll subsequently contact you to confirm it or to agree on another mutually convenient schedule. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
There will also be some communication prior to our visit to discuss the customization and agenda of your course.
The course includes a blockchain-verified certificate that is issued to learners upon completion of training. Credentials are verified by Accredible and can be printed out or digitally shared (for example, on social media such as LinkedIn).
Click to see a sample.
What's included
Five days of customized, remoteon-site tuition for up to 30 participants, an attendee manual, training exercises, example forms and tools, and a course certificate for each learner.
Travel and expenses are included.
Prerequisites
No previous knowledge of ISO 9001 required.
Prior to the course, participants need to complete a set of preparation exercises and read the ISO 9001:2015 standard (and bring it to the course).
Facilities
Course participants need to be connected through video conferencing – either individually or in group settings.
To facilitate the guided audit exercises, one participant needs to be equipped with a mobile device with video conferencing capabilities.
You need to provide a room with sufficient seating for course participants, a presentation screen and projector (with connection to a laptop), and refreshments.
Optionally, clients may arrange a common lunch for the trainer and attendees to allow for continued discussions.
Duration
RemoteOn-site training lasts 5 days, with 4.0 CEUs.
Colin Gray
Colin has been consulting, training and auditing for more than 30 years, and has designed and implemented management systems in hundreds of companies. He has numerous professional qualifications, is an IRCA registered Lead Auditor, well-known speaker and experienced trainer.
Emily Myers
Emily has over 20 years of experience in manufacturing companies. She is experienced in consulting, training and auditing several management systems, including ISO 9001. Emily is an IRCA registered QMS Lead Auditor and trainer for the accredited IRCA ISO 9001 Lead Auditor Class.
Melodi Nelson
Melodi has over 25 years of quality experience, including direct responsibility for internal audits and certifications. She is experienced in ISO 9001, ISO 13485, ISO 14001 and ISO 17025. Melodi is an IRCA registered QMS Lead Auditor and a trainer for the accredited IRCA ISO 9001 Lead Auditor Class.
I see that you offer this course on-site and remotely. How does the remote version work?
This course includes both lecture-type training and skill development through real-life audit exercises. The training is quite similar to the on-site version except that course participants experience the instructor on a screen.
It's still live training, and participants have the same opportunities to interact with the instructor as in a classroom setting. We accomplish this through video conferencing technology.
Course participants can take the lecture-type training together in a conference room with video conferencing capabilities (including a sufficiently large screen, speakers, and microphones for the participants to engage in discussions). Alternatively course participants could join from any location using their own computer or smartphone.
During the real-life audit exercises, participants are expected to visit – as a team – different departments of their company. One team member needs to carry a mobile device with video communications software. And to practice auditing of electronic documentation, a laptop with screen-sharing app would be ideal.
As part of the preparation for this course, we will explain the process to you in detail, discuss technologies, and test connections. We currently use MS Teams and Join.me, but we are also prepared to use technologies already in use at your company.
Our instructors have several years experience in teaching this course remotely. If you are concerned about certain aspects, feel free to contact us.
Do the participants have to take an exam?
No, there is no exam. The instructor continuously evaluates comprehension during the course and provides additional support where needed.
Can this course support our ISO 9001 implementation efforts?
Yes, conducting this course while your company is still setting up its quality management system can aid the implementation. The real-life audit exercises will not only allow participants to practice their auditing skills but also encourage staff to adopt ISO processes. As part of the hands-on training, our instructor will identify opportunities to improve the ISO system and suggest better solutions. Upon request, we could also focus audit exercises on specific areas of your organization.
How does this course compare to the Custom ISO 9001 Internal Auditor Training?
There are two main differences between both courses:
The lead auditor course includes these additional topics: managing an audit program and leading audits and a team of auditors.
The lead auditor course provides significantly more time to discuss ISO 9001 requirements in the context of your organization and develop auditing skills in real-life exercises right at your company.
If scheduling and budget allow for it, the lead auditor course is a better choice due to its ability to deepen understanding and practice real-life auditing. In short, the lead auditor course will generate the best and most value-adding auditors.
What are the advantages of this custom training?
This custom course represents an evolution of traditional, classroom-based training. It's an engaging presentation, tailored to your organization's circumstances and needs, and taught either at your premises or remotely through video conferencing (virtual live classroom). Compared to other training methods, custom training offers several advantages:
Effective
Rather than the sort of "one-size-fits-all" teaching you would typically find in other training programs, our custom courses are finely tuned to the needs of both your organization and its employees.
As such, these courses are invariably more relevant, effective and memorable than other training solutions.
Adaptive
Our expert trainers can adapt the course on the fly to adjust to the understanding and attitude of the participants.
Specific
Our custom courses allow for questions and discussions of topics specific to your organization.
Hands-on
Course participants can learn and practice auditing hands-on at their own organization.
Personal
Our instructors are chosen not just for their experience but for their charisma and strong interpersonal skills.
They excel at creating a relaxed environment that engages course attendees and optimizes learning.
Other training formats have their own characteristics, pros and cons. But for ISO 9001 internal and lead auditors looking for hands-on training that's customized to suit their organization, this custom course is ideal.
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