ISO 9001:2015 Employee Training

Frequently Asked Questions

• How do we enroll our entire team?

  Our system is designed for bulk enrollment. You can purchase multiple seats and manage everything from our dashboard. The process is simple:

  1. Select the number of learners and click "Enroll".

  2. Designate a course manager and complete your purchase.

  3. Your course manager will have 1 year to enroll the team using the dashboard.

  4. Each employee gets 3 months of access to complete the self-paced course, and your course manager can track everyone's progress.

• Can we customize the training with our company's branding?

  Absolutely. We offer two powerful options to make the training feel like a native part of your corporate learning environment:

  Custom Branding:  Integrate your logo, color scheme, and even your domain directly into the course platform.

  LMS Integration:  We can provide the course in a standard format (like SCORM) for seamless integration into your existing Learning Management System (LMS).

  Contact our team to discuss which option best fits your technical and branding needs.

• What is the format and how long do we have access?

  This is a fully on-demand, self-paced online course.

  Corporate buyers have 1 year to enroll staff into the course using our online dashboard. Employees get 3 months of flexible, on-demand access from their enrollment date. Extensions are available if needed.

• Is there an exam, and what happens if someone doesn't pass?

  Yes, there is a short, multiple-choice exam to verify comprehension. It’s designed to be straightforward and takes about 5-10 minutes.

  Unlimited Retakes:  Employees can retake the exam as many times as needed at no extra cost.

  Passing Score:  A score of 70% is required to pass.

  Instant Feedback:  After the exam, learners receive their score and a review of the results, so they know which areas to revisit.

• Do employees receive a certificate?

  Yes. Immediately upon passing the exam, each employee receives a digital Certificate of Completion. This certificate serves as verifiable evidence of training, fulfilling the ISO 9001:2015 requirement for training records.

• Is this course sufficient for all our ISO 9001 staff training needs?

  Yes, for all general employees. For managers and executives with leadership responsibilities, we strongly recommend our specialized Manager / Executive Training to ensure they have the deeper knowledge required for their roles.

• Is this course accredited by Exemplar Global?

  No. As an introductory awareness course, this Employee Training is not eligible for Exemplar Global accreditation. This allows us to keep it focused and cost-effective for a broad audience.

  For roles requiring formal certification (e.g., Implementers, Auditors), we offer fully accredited courses through our status as an Exemplar Global Certified Training Provider.

• What are the advantages of the on-demand format over a live course?

  Our on-demand format is built for operational efficiency and guaranteed consistency, unlike variable live sessions.

  True Flexibility:  Employees learn at their own pace, on their own schedule, from any device. No coordinating across time zones or pulling teams away from critical work.

  Modular Learning:  Bite-sized lessons allow employees to absorb information effectively, even during short breaks in their day.

  Guaranteed Consistency:  Every employee receives the same high-quality training experience, eliminating variability between live instructors or sessions.

  Immediate Start:  Access begins the moment you enroll them, so training can start without delay.