ISO 9001:2015 Manager Training

Maximize departmental performance with our specialized ISO 9001 course.

ISO 9001:2015 Manager Training

Targeted training that teaches managers and team leaders how to fulfill their part in the ISO 9001 quality management system. Praxis-oriented and comprehensive, the course shows how to use ISO to achieve tangible benefits. This high-quality online training is in multimedia format, interactive, and full of real-life examples and practical tips. On demand – so you can learn anywhere and anytime.

About 6 hours (on demand) | Materials included

USD 245.00


10% discount – if you buy for 5+ learners
20% discount – if you buy for 10+ learners
30% discount – if you buy for 25+ learners
40% discount – if you buy for 100+ learners
50% discount – if you buy for 250+ learners

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The ISO 9001:2015 Manager Training teaches department managers and team leaders their prominent role in ISO 9001 and how to leverage the standard to benefit their department.

On-demand flexibility – the interactive online training is self-paced and can be taken on any device, anytime and anywhere to fit your schedule.

Revised in 2023, this course incorporates the latest interpretations and best practices.


First we give you a succinct overview of the characteristics and operational processes you can expect in an effective ISO 9001 system. The course then provides a high-level summary of the requirements. Next we teach you how to effectively execute your responsibilities and make ISO 9001 a success for yourself and your department.

This concise course not only provides department mangers and team leaders with the precise knowledge they need but also shows how to utilize ISO 9001 as an efficient business tool. The thoughtfully designed curriculum, our down-to-earth explanations, and the numerous examples and practical tips all contribute to effective and enjoyable learning. It's high-quality online training by an Exemplar Global Certified Training Provider and Examiner.


Upon completion of this course, you will:

Understand the aspects of ISO 9001 that are relevant to managers

Be able to perform the manager responsibilities under ISO in a meaningful way

Know how to use ISO to add operational value to your specific department

Course Content

The course combines lectures, videos and practical examples – fine-tuned to the needs of managers and team leaders.


ISO 9001 – The Basics
The course starts with an overview of ISO 9001, what it is and what it is used for. We then take a high-level view of how the standard applies to different organizations, what they could gain from it, and what certification entails. Next we review the impact that a well implemented ISO 9001 system has on employees and their work. And last but not least, we share with you what pitfalls got to be avoided to make ISO 9001 a success.

The Foundation and Structure of ISO 9001
This part addresses two key aspects of ISO 9001 that impact your understanding of the standard: Annex SL and the Quality Management Principles. We first explain Annex SL and its importance to management systems. Next we look at each of the seven Quality Management Principles that build the foundation of ISO 9001 and underpin and inform its requirements. Your understanding of these principles will help you to interpret and apply the requirements in a meaningful way to make ISO 9001 work for you and your department.

The Process Approach and PDCA Cycle
Both the Process Approach and the PDCA Cycle are at the core of ISO 9001 and complement each other. Your complete grasp of both concepts will be an important factor in utilizing ISO 9001 for maximum benefits. Our lessons – illustrated with numerous real-life examples from different industries – gradually develop your understanding of these important concepts.

Overview of the ISO 9001:2015 Requirements
For department managers and team leaders it's not necessary to learn all ISO 9001 requirements. Instead we explain the essence of the seven requirement sections so you understand how the standard promotes good business practices and how you can apply the requirements to your department.

The Role of Managers in ISO 9001
The last part of the course directly addresses the ISO 9001 responsibilities of managers and team leaders. We first provide an overview of the critical role that managers play during and after the implementation of the ISO system. Next we discuss in detail what managers can do in day-to-day operations to make ISO a long-term success for their department and organization.


Optional Assessment

The course includes an optional exam. It's in multiple-choice format, has a passing score of 70%, no time limit, and can be re-taken unlimited times without charge.

Take it and pass it, and you'll be issued a Certificate of Attainment as evidence of your competence.
Forgo or fail it, and you'll receive a Certificate of Attendance as proof of training.

Download the Brochure

This is how!

See for yourself why our ISO 9001:2015 Manager Training is perfect for team leaders and department managers who want to gain the most from ISO.


ISO 9001 Online Manager Training

Course Certificate

As a graduate of this course, you'll receive a Certificate of Attainment with these features:

Evidence of competence   (not merely proof of completed training)

0.6 Continuing Education Units (CEUs)

Easy and reliable verification of authenticity using block-chain technology

Secure addition to your online resume

Digital integration with LinkedIn, Twitter and other social media to securely promote your professional skills

Certificate: ISO 9001:2015 Manager Training

Convenient for Individuals and Corporations

Learners study independently whenever and wherever they choose, no matter if in the office, at home or by the beach. Pause and resume the self-paced course as and when needed.

Corporate buyers may use the online course management dashboard to assign employees to purchased courses and monitor their progress. Simply select the course quantity you need and get instant access to the online dashboard upon payment.

Study Guide

Included is a Study Guide that summarizes the entire course in 117 pages. Download and use it to follow the lectures and take notes, to prepare yourself for the final exam, and as a reference and reminder of what you have learned.

Educational Approach

Educational Approach

Learning content is logically structured, gradually developed, and easy to understand. Plenty of real-life examples illustrate the subject matter, and the numerous practical tips and best practices can be readily applied. Stand-alone and scenario-based quizzes prepare you for the certification exam.

Professional E-learning Instructor

Authors and Presenters

This course has been designed and developed in-house by our team of senior consultants and experienced instructors, and has been audited for quality and effectiveness. All lessons are carefully presented by our professional e-learning instructor in clear, accent-free English.

Graphics and Animations

Award-Winning Design

Lessons are illustrated by our award-winning graphic designer to visually reinforce learning content and concepts. The multimedia format with its rich animations, videos and text creates a learning experience that's both enjoyable and effective.

What's included
Login credentials for course / course management dashboard, Study Guide, digital certificate.

Technical Requirements
A computer, tablet or smartphone, and internet access. High speed connection isn't essential.


The course takes about 6 hours to complete (on-demand) with 0.6 CEUs.

Revised April 2023 / compliant with ISO 9001:2015

Technical support and access to an instructor are available when needed.

30-Day Money-Back Guarantee
Buy without risk and get a full refund if you're not completely satisfied.

Course access
Access to this course is available immediately after payment for 3 months (can be extended).

Additional Information

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