ISO 9001:2015 Manager Training
Manage Your Part of the QMS – and Make It Work in Practice
This targeted online course shows department managers and team leaders how ISO 9001 applies to day-to-day management – from processes, resources and risks to performance and continual improvement.
Manager & Team-Leader QMS Responsibilities
Processes, Risks, Performance & Improvement
Less than 4 Hours | Self-Paced & On-Demand
Certificate of Completion | 0.4 CEUs
Group Enrollment & Volume Discounts
USD 345
Qty:
Discounts
10% discount for 5-9 learners
20% discount for 10-24 learners
30% discount for 25+ learners
Contact us for enterprise pricing
Why Choose Our ISO 9001:2015 Manager Training?
ISO 9001 succeeds or fails in day-to-day management. This course gives managers the practical knowledge to make the QMS part of normal operations.
Know Your QMS Responsibilities: Understand what ISO 9001 expects from managers and team leaders, and how those responsibilities fit into the wider QMS.
Manage Processes, Not Clauses: Use the process approach and PDCA to manage work, ownership, risks, resources, performance and improvement instead of treating ISO as a paperwork exercise.
Make ISO Part of Normal Management: Connect QMS responsibilities to everyday decisions, process control and team performance rather than creating a separate compliance layer.
Train Managers Consistently: Give managers across departments a common understanding of how the QMS should work, with group enrollment and completion tracking.
Learn on Your Schedule: Complete the focused course in less than 4 hours, on demand and on any device.
30-Day Money-Back Guarantee: Try it risk-free for 30 days.
The organization of the lessons was great.
Levi Bagwell / Emerald 66
Structured Learning for Complex Operations: Managers at Emerald 66, a packaging and distribution company, used the course's clear structure to efficiently implement quality management concepts across their diverse service lines.
Training Objectives
Upon completing this course, managers will be able to:
Understand the ISO 9001 responsibilities that belong to managers and team leaders.
Manage departmental processes using the process approach and PDCA cycle.
Apply ISO 9001 requirements to resources, risks, responsibilities and day-to-day process control.
Monitor performance and lead continual improvement within their area.
Course Content
This manager-focused curriculum explains the standard through the decisions and responsibilities managers face in normal operations, using concise video instruction, practical examples and a detailed Study Guide.
Module 1: ISO 9001 – The Basics
Understand what ISO 9001 is, why the QMS exists, and what the standard means for day-to-day management.
Module 2: The Foundation and Structure of ISO 9001
Understand the structure and quality management principles so managers can see where their responsibilities fit within the wider QMS.
Module 3: The Process Approach and PDCA Cycle
Manage work as a process: clarify activities, responsibilities and interactions, then use the PDCA cycle to control and improve performance.
Module 4: Overview of the ISO 9001:2015 Requirements
Focus on the requirements managers encounter in practice and translate them into day-to-day controls for people, resources, operations, performance and improvement.
Module 5: The Role of Managers in ISO 9001
Bring everything together in the manager's role: support objectives, manage risks and resources, keep processes under control, address problems and drive improvement.
The course includes the following material, available for download in PDF format:
Comprehensive Study Guide (117 pages)
A detailed manager-focused reference that summarizes the course for later use on the job.
