USA / USD
On-demand course for department managers seeking to gain most from ISO 9001
Targeted training that teaches managers and team leaders how to fulfill their part in the ISO 9001 quality management system.
Praxis-oriented and comprehensive, the course shows how to use ISO to achieve tangible benefits.
This high-quality online training is in multimedia format, interactive, and full of real-life examples and practical tips.
On demand – so you can learn anywhere and anytime.
About 6 hours (on demand) | Materials included
USD 245.00
10% discount – if you buy for 5+ learners
20% discount – if you buy for 10+ learners
30% discount – if you buy for 25+ learners
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The ISO 9001:2015 Manager Training teaches department managers and team leaders their prominent role in ISO 9001 and how to leverage the standard to benefit their department.
On-demand flexibility – the interactive online training is self-paced and can be taken on any device, anytime and anywhere to fit your schedule.
Revised in 2023, this course incorporates the latest interpretations and best practices.
First we give you a succinct overview of the characteristics and operational processes you can expect in an effective ISO 9001 system. The course then provides a high-level summary of the requirements. Next we teach you how to effectively execute your responsibilities and make ISO 9001 a success for yourself and your department.
This concise course not only provides department mangers and team leaders with the precise knowledge they need but also shows how to utilize ISO 9001 as an efficient business tool. The thoughtfully designed curriculum, our down-to-earth explanations, and the numerous examples and practical tips all contribute to effective and enjoyable learning. It's high-quality online training by an Exemplar Global Certified Training Provider and Examiner.
Upon completion of this course, you will:
Understand the aspects of ISO 9001 that are relevant to managers
Be able to perform the manager responsibilities under ISO in a meaningful way
Know how to use ISO to add operational value to your specific department
The course combines lectures, videos and practical examples – fine-tuned to the needs of managers and team leaders.
Introduction
ISO 9001 – The Basics
The course starts with an overview of ISO 9001, what it is and what it is used for.
We then take a high-level view of how the standard applies to different organizations, what they could gain from it, and what certification entails.
Next we review the impact that a well implemented ISO 9001 system has on employees and their work.
And last but not least, we share with you what pitfalls got to be avoided to make ISO 9001 a success.
The Foundation and Structure of ISO 9001
This part addresses two key aspects of ISO 9001 that impact your understanding of the standard: Annex SL and the Quality Management Principles.
We first explain Annex SL and its importance to management systems.
Next we look at each of the seven Quality Management Principles that build the foundation of ISO 9001 and underpin and inform its requirements.
Your understanding of these principles will help you to interpret and apply the requirements in a meaningful way to make ISO 9001 work for you and your department.
The Process Approach and PDCA Cycle
Both the Process Approach and the PDCA Cycle are at the core of ISO 9001 and complement each other.
Your complete grasp of both concepts will be an important factor in utilizing ISO 9001 for maximum benefits.
Our lessons – illustrated with numerous real-life examples from different industries – gradually develop your understanding of these important concepts.
Overview of the ISO 9001:2015 Requirements
For department managers and team leaders it's not necessary to learn all ISO 9001 requirements.
Instead we explain the essence of the seven requirement sections so you understand how the standard promotes good business practices and how you can apply the requirements to your department.
The Role of Managers in ISO 9001
The last part of the course directly addresses the ISO 9001 responsibilities of managers and team leaders.
We first provide an overview of the critical role that managers play during and after the implementation of the ISO system.
Next we discuss in detail what managers can do in day-to-day operations to make ISO a long-term success for their department and organization.
Summary
The course includes an optional exam. It's in multiple-choice format, has a passing score of 70%, no time limit, and can be re-taken unlimited times without charge.
Take it and pass it, and you'll be issued a Certificate of Attainment as evidence of your competence.
Forgo or fail it, and you'll receive a Certificate of Attendance as proof of training.
Download the Brochure
See for yourself why our ISO 9001:2015 Manager Training is perfect for team leaders and department managers who want to gain the most from ISO.
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Learners study independently whenever and wherever they choose, no matter if in the office, at home or by the beach. Pause and resume the self-paced course as and when needed.
Corporate buyers may use the online course management dashboard to assign employees to purchased courses and monitor their progress. Simply select the course quantity you need and get instant access to the online dashboard upon payment.
As a graduate of this course, you'll receive a Certificate of Attainment with these features:
Evidence of competence (not merely proof of completed training)
0.6 Continuing Education Units (CEUs)
Easy and reliable verification of authenticity using block-chain technology
Secure addition to your online resume
Digital integration with LinkedIn, Twitter and other social media to securely promote your professional skills
Learning content is logically structured, gradually developed, and easy to understand. Plenty of real-life examples illustrate the subject matter, and the numerous practical tips and best practices can be readily applied. Stand-alone and scenario-based quizzes help you stay on track.
This course has been designed and developed in-house by our team of senior consultants and experienced instructors, and has been audited for quality and effectiveness. All lessons are carefully presented by our professional e-learning instructor in clear, accent-free English.
Lessons are illustrated by our award-winning graphic designer to visually reinforce learning content and concepts. The multimedia format with its rich animations, videos and text creates a learning experience that's both enjoyable and effective.
Included is a Study Guide that summarizes the entire course in 117 pages. Download and use it to follow the lectures and take notes, to prepare yourself for the final exam, and as a reference and reminder of what you have learned.
What's included
Login credentials for course / course management dashboard, Study Guide, digital certificate.
Technical Requirements
A computer, tablet or smartphone, and internet access.
High speed connection isn't essential.
Prerequisites
None
Duration
The course takes about 6 hours to complete (on-demand) with 0.6 CEUs.
Version
Revised April 2023 / compliant with ISO 9001:2015
Support
Technical support and access to an instructor are available when needed.
30-Day Money-Back Guarantee
Buy without risk and get a full refund if you're not completely satisfied.
Course access
Access to this course is available immediately after payment for 3 months (can be extended).
How does this course compare to the ISO 9001:2015 Executive Training online course?
Both courses provide their targeted learner with exactly the information they need to succeed with ISO 9001. Executives (and owners) need information to decide on pursuing ISO 9001 certification, to provide corporate leadership to make ISO a success, and to perform their own, specific responsibilities under the standard. Managers and team leaders need information on how to best apply ISO 9001 within their own department.
If you are top management and participate in setting corporate strategy, you should choose the ISO 9001:2015 Executive Training.
If you are directly managing one or more employees, the ISO 9001:2015 Manager Training is ideal.
I would like to sign up 10 employees. Can they take this course independently while I monitor their progress?
Yes, your employees can take the course independently and according to their own schedule while you track their progress. This is how it works:
Select a course quantity (10 in our example) and complete your purchase.
You will instantly receive an email with login instructions to the online course management dashboard.
Enter name and email address for each of the 10 employees. The system will immediately email each assigned employee their login instructions for the course.
Each of your 10 employees can now independently take the course at their convenience – anytime, anywhere. They can pause and resume the self-paced course as needed, and can switch computers whenever they want. Course access is available for 3 months from the day of enrollment (but can be extended upon request).
You will see their progress in your online dashboard.
Upon completion of the course, each employee will receive a verified certificate that they can digitally share and that you can directly access and retain as evidence of training.
Is there a time restriction on completing the course?
Yes, you need to complete the course within 3 months from the date of enrollment. In our experience, this is more than enough. Nevertheless, you may extend course access for as long as needed.
Do I have to take an exam?
No, the final exam is completely optional. These are your options:
Certificate of Attendance
After completing the lessons, you'll receive a Certificate of Attendance – without taking the final exam.
It's all you need to meet the ISO 9001:2015 requirement on training records.
Certificate of Attainment
You may also choose to take an online, multiple-choice exam to receive a Certificate of Attainment.
This type of certificate not only serves as evidence of training but also shows that all related competencies have been acquired.
Both types of certificate include blockchain verification and can be digitally shared on LinkedIn and other social media.
How many attempts do I have to pass the exam?
You may take the optional final exam – free of charge – as often as needed to pass it (the passing score is 70%).
After answering all questions, you'll be presented with your final score and a comprehensive review of the results. You'll also be able to retake any lessons to brush up on your knowledge.
Is this course accredited by Exemplar Global?
9001Simplified is an Exemplar Global Certified Training Provider and Examiner. We are authorized to issue Certificates of Attainment displaying the Exemplar Global certification mark and Competency Units.
However, Exemplar Global currently doesn't have Competency Units applicable to management training. Consequently, this course isn't Exemplar Global accredited. Nevertheless, you can rest assured that we developed this course using the same high standards that we applied to our accredited courses.
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