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ISO 9001:2015 Manager Training

Maximize departmental performance with our specialized ISO 9001 course.

Targeted training for managers and team leaders on fulfilling their role in the ISO 9001 quality management system. This comprehensive and practical course will show you how to effectively implement ISO 9001 in your department and achieve tangible benefits. With a focus on real-life examples and practical tips, this high-quality online training is interactive and available on demand – so you can learn anytime, anywhere.

About 6 hours (on demand) | Materials included

USD 245.00

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Description

The ISO 9001:2015 Manager Training course is essential for department managers, team leaders, and members of the quality team. It teaches you the important role managers play in ISO 9001 and how to leverage the standard to benefit your department.

This self-paced online training offers flexibility, allowing you to learn at your own pace and on any device. The course is designed to be completed in 4-6 hours, but you can take as much time as you need. The content is broken down into bite-sized modules that are easy to digest and understand.

The course has been revised in 2023 to ensure compliance with ISO 9001:2015 and incorporates the latest interpretations and best practices.

Objectives

By completing this course, you will:

Gain an understanding of ISO 9001 aspects relevant to managers

Be able to perform managerial responsibilities under ISO 9001 effectively

Learn how to use ISO 9001 to add operational value to your specific department

Training

Our ISO 9001:2015 Manager Training starts with an overview of effective ISO 9001 systems, including their characteristics and operational processes. We then provide a high-level summary of the requirements and guide you on executing your responsibilities to make ISO 9001 a success for your department.

The course is designed to provide precise knowledge tailored to department managers and team leaders. It demonstrates how ISO 9001 can be utilized as an efficient business tool. Engaging curriculum, practical explanations, numerous examples, and practical tips ensure effective and enjoyable learning. You can be confident that our online course is of the highest quality, as 9001Simplified is an Exemplar Global Certified Training Provider and Examiner.

Course Content

The course utilizes a combination of lectures, videos, and practical examples to meet the specific needs of managers and team leaders.

Introduction

ISO 9001 – The Basics
The course begins with an introductory overview of ISO 9001, explaining its purpose and how it is utilized. We take a high-level view of how the standard applies to different organizations and what they stand to gain from it. Additionally, we explore the certification process and delve into the impact that a well-implemented ISO 9001 system can have on employees and their work. Finally, we guide you on overcoming the common pitfalls to ensure success with ISO 9001.

The Foundation and Structure of ISO 9001
This section focuses on two key aspects that greatly influence your understanding of the ISO 9001 standard: Annex SL and the Quality Management Principles. We demystify Annex SL and emphasize its importance to management systems. Furthermore, we thoroughly examine each of the seven Quality Management Principles that form the bedrock of ISO 9001, allowing you to grasp their significance and apply them effectively in your department.

The Process Approach and PDCA Cycle
At the heart of ISO 9001 are the Process Approach and PDCA (Plan-Do-Check-Act) Cycle, which work in synergy. Understanding these concepts in their entirety is crucial for reaping maximum benefits from ISO 9001. Throughout this section, we illustrate these concepts through real-life examples from various industries, enabling you to develop a comprehensive understanding.

Overview of the ISO 9001:2015 Requirements
As a department manager or team leader, you do not need to be well-versed in all the ISO 9001 requirements. Instead, we distill the essence of the seven requirement sections, highlighting how the standard promotes good business practices. This allows you to apply the requirements strategically to your department, fostering continuous improvement.

The Role of Managers in ISO 9001
The final part of the course focuses on the specific responsibilities of managers and team leaders within the ISO 9001 framework. We provide an overview of the critical role that managers play during and after the implementation of the ISO system. Moreover, we offer practical guidance on how managers can drive long-term success for their department and organization through their day-to-day operations.

Summary

Included Materials

Study Guide
To aid your learning process, we provide a comprehensive Study Guide that summarizes the entire course in 117 pages. This guide can be downloaded, used to follow the lectures, take notes, prepare for the final exam, and serve as a reference of what you have learned.

Optional Assessment

The course includes an optional exam in multiple-choice format. It has a passing score of 70%, no time limit, and can be retaken unlimited times without charge. Successful completion will grant you a Certificate of Attainment, demonstrating your competence. In the case of not taking or failing the exam, you will receive a Certificate of Attendance as proof of training.

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See for yourself why our ISO 9001:2015 Manager Training is perfect for team leaders and department managers who want to gain the most from ISO.

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Course Certificate

Upon completion of this course, you will receive a Certificate of Attainment with these features:

Evidence of competence (not merely proof of completed training)

0.6 Continuing Education Units (CEUs) for professional development

Easy and reliable verification of authenticity using blockchain technology

Secure addition to your online resume

Digital integration with LinkedIn, Twitter, and other social media platforms to securely promote your professional skills

Certificate: ISO 9001:2015 Manager Training

Benefits of our Online Training

How does our course format benefit learners and employers?

Flexibility for Learners

With on-demand access to the course, learners can personalize their learning schedule, optimizing their time management. Whether they prefer studying in the office, at home, or even by the beach, they can study independently anywhere at any time. The self-paced course and exam are compatible with any device, allowing learners to pause and resume as needed. This flexibility translates into valuable time savings.

Cost Savings for Corporations

Our on-demand training format significantly reduces employee downtime, resulting in substantial cost savings for corporations. By effectively utilizing time and resources with our online training, corporations can achieve greater efficiency.

Convenience for Corporations

Corporate buyers can easily purchase course access in bulk and utilize our online course management dashboard. This feature allows them to assign employees to purchased courses and monitor their progress effortlessly. Simply purchase the required number of courses and gain instant access to the online dashboard upon payment.

Branding and Delivery Options for Corporations

For corporations seeking tighter alignment of our courses with their branding and technical resources, we offer the following options:

Custom Branding If you require our course player and materials to reflect your corporate identity, we can provide you with a custom branding package. This includes a course player that incorporates your company name, logo, and coloring scheme, along with a custom URL (e.g., https://training.yourdomainname.com). Additionally, we can tailor the Study Guide branding to feature your company name and logo. Please contact us to discuss your specific branding needs. A one-time customization fee of USD 1,990.00 applies.

Your Own LMS We also enable corporations to run our courses on their own Learning Management System (LMS), allowing for tighter integration with their HR and training processes. Please contact us to specify your requirements and explore this option further.

Structured Learning Pathway

Our meticulously crafted curriculum provides a logical progression of concepts, enhancing comprehension and retention. Real-world examples, practical applications, and targeted quizzes reinforce learning, ensuring you're well-prepared for both the optional assessment and real-world implementation.

Expert-Led Instruction

Benefit from the collective expertise of our distinguished quality management specialists. Each instructor brings extensive industry experience and specialized knowledge to the course, delivering content in clear, professional English to optimize your learning experience.

Engaging Multimedia Design

Our award-winning instructional design integrates rich animations, videos, and text to create a visually compelling learning experience. Accessible on any device, this multimedia approach ensures key concepts resonate long after course completion, enhancing knowledge retention and practical application.

Meet Our ISO 9001 Online Training Team

Greg Thompson

As our General Manager, Greg Thompson's extensive experience in ISO 9001 implementation and auditing has guided the strategic direction of our training program. His practical, results-oriented approach has been instrumental in ensuring that our courses remain at the forefront of efficiency and effectiveness in the industry. more

Naomi Sato

Naomi Sato's dual background in finance and ISO 9001 implementation brings a unique perspective to our training program. Her experience as a senior auditor and management consultant has been pivotal in creating course content that simplifies complex quality management processes, making them accessible and practical for our students. more

Carl Fallon

Carl Fallon's role as our Client Support Manager, combined with his 15 years of experience as a lead auditor and management consultant, has been pivotal in ensuring our courses meet the needs of our global clientele. His focus on creating streamlined processes has enhanced the efficiency and engagement of our online learning experience. more

Simon Keller

Simon Keller's two decades of experience in translating complex ISO 9001 concepts into accessible guidance has been crucial in shaping the overall structure and content of our online courses. His background in educational writing and hands-on ISO 9001 implementation has ensured that our training materials are comprehensive, user-friendly, and practically applicable. more

Colin Gray

With over three decades of experience as an IRCA registered QMS lead auditor, Colin Gray contributes his extensive knowledge of ISO 9001 implementation, auditing, and training across diverse industries. His strategic approach to designing streamlined, effective processes has been instrumental in developing course modules that focus on organizational control, continuous improvement, and value addition. more

Melodi Nelson

Melodi Nelson's 25 years of expertise as an IRCA registered auditor in quality management, internal controls, and laboratory audits has enriched our course content with real-world insights. Her experience in training for IRCA accredited programs has been crucial in developing modules that address the practical challenges of implementing quality management systems across diverse sectors. more

Andrew O'Reilly

Andrew O'Reilly's 25 years of experience in ISO 9001, process management, and continuous improvement across various sectors has been invaluable in developing our course materials. His certifications as an IRCA-Certified Lead Auditor and Six Sigma Black Belt have ensured that our training program offers a balanced mix of theoretical knowledge and practical application. more

Robin Bathurst

Robin Bathurst's two decades of specialized expertise in ISO 9001 quality management and process controls in critical sectors has been instrumental in developing advanced modules within our training program. Her comprehensive background in consulting, training, and auditing has ensured that our courses offer cutting-edge insights into quality management system implementation and optimization. more

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Included
Login credentials for course / course management dashboard, Study Guide, digital certificate

Technical Requirements
A computer, tablet, or smartphone with internet access (high speed connection not essential)

Prerequisites
None

Duration & Schedule
About 6 hours to complete | 0.6 CEUs
Self-paced and on-demand

Version
Revised April 2023 | Compliant with ISO 9001:2015

Support
Technical support and instructor access available as needed

Money-Back Guarantee
Comprehensive 30-Day Money-Back Guarantee for risk-free purchase

Course Access
Immediate access after payment for 3 months (extendable)

Additional Information

Manager Training vs. Executive Training

Both Manager Training and Executive Training offer specialized instruction tailored to their respective target audiences. It is crucial to select the appropriate course based on your role and responsibilities within the organization.

The ISO 9001:2015 Manager Training is designed for department managers and team leaders. This course provides practical guidance on effectively implementing ISO 9001 within their departments. It covers operational functions and offers abundant tips and best practices. If you directly oversee departments or teams, including 1-person departments without additional staff, this course is recommended.

The ISO 9001:2015 Executive Training is intended for corporate leaders who need to ensure ISO success and carry out their specific responsibilities under the standard. It focuses on strategic decision-making and is suitable for high-ranking managers and VPs who are not directly involved in staff management.
Recommended for QC Inspectors and Quality Team Members

This course is highly beneficial for all individuals involved in supporting quality initiatives at the operational level, including QC inspectors and other members of the quality team. It goes beyond the scope of performing QC inspections and equips quality team members with the knowledge and ideas necessary to initiate and support quality improvement initiatives. This training is particularly recommended for quality team members who do not require the detailed knowledge provided in the ISO 9001:2015 Implementer Training.
Bulk Purchases for Corporate Buyers

For the convenience of corporate buyers, bulk purchases of our online training are available. This allows organizations to easily enroll learners and monitor their progress while allowing learners to independently complete the course at their preferred schedule. Here is how it works:

Select the desired quantity of courses, such as 10, and complete the purchase.

You will receive an instant email with login instructions for the online course management dashboard.

Enter the name and email address of each employee, and the system will send them their login instructions for the course.

Each employee can now independently take the course, choosing when and where to study. They can pause and resume the self-paced course as needed and switch between different devices.

Course access is available for 3 months from the date of enrollment, with the possibility of extensions upon request.

Progress for each employee can be easily tracked through the online dashboard.

Upon successful completion of the course, employees will receive a digital certificate that can be shared and retained as evidence of training.
Course Access

To ensure timely completion of the course and maximize learning outcomes, it is required to finish the course within 3 months from the date of enrollment. This timeframe has been found to be sufficient based on our experience. However, if additional time is needed, course access can be extended upon request.
Optional Exam and Certificate Options

The final exam for this course is completely optional. Learners have two options to receive a course certificate:

Certificate of Attendance
By completing all the lessons in the course, learners will receive a Certificate of Attendance. This certificate satisfies the training record requirement of ISO 9001:2015.

Certificate of Attainment
Learners may choose to take an online, multiple-choice exam to receive a Certificate of Attainment. This certificate serves as evidence of training and indicates that all related competencies have been acquired.

Both types of certificate include blockchain verification and can be digitally shared on platforms like LinkedIn and other social media.
Exam Retakes and Results

Learners can take the optional final exam free of charge as many times as needed to achieve a passing score. The passing score for the exam is set at 70%. After completing all the questions, learners will receive their final score and a comprehensive review of the results. They can also revisit any lessons to reinforce their knowledge.
Accreditation by Exemplar Global

9001Simplified is an Exemplar Global Certified Training Provider and Examiner. We are authorized to issue Certificates of Attainment that display the Exemplar Global certification mark and Competency Units. However, please note that Exemplar Global currently does not have Competency Units applicable to management training. As a result, this particular course is not Exemplar Global accredited. Nonetheless, rest assured that this course has been developed to the same high standards applied to our accredited courses.
Difference between Online Training and Live Virtual Course

Our online training and live virtual courses differ in terms of flexibility and subsequent effectiveness.

A live virtual course is conducted remotely via video conferencing technology and resembles a classroom presentation. While it allows you to participate from anywhere, it requires specific timing and runs concurrently with other enrolled learners.

On the other hand, our online training offers the advantage of unrestricted access, allowing you to study at your convenience and manage your own schedule. You have the autonomy to determine the duration and frequency of your study sessions. Additionally, you can revisit lessons as needed, enabling personalized learning tailored to your preferred pace. Our online training provides complete flexibility and adjusts to your needs, ensuring the best learning outcomes.

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