USA / USD
Empower your executives to maximize operational benefits through ISO 9001.
Have your leadership team learn enough about ISO 9001 to perform their ISO requirements in a meaningful way and add operational value.
This targeted course will be tailored to your company and its management, and taught by an experienced instructor who specializes in executive coaching and the issues top management face.
4 hours | Up to 20 participants
Choose between remote or on-site training
The Custom ISO 9001 Executive Training is ideal for organizations seeking to coach their leadership team on how to effectively execute their ISO responsibilities for maximum gain.
The course introduces your company's top management to ISO 9001 and focuses on areas that are key to ensuring a seamless ISO implementation and successful certification. The combination of tailor-made content and live presentation by our specialized instructor is particularly effective in providing leadership with ISO skills that lead to tangible benefits to the company.
The training is best taken at the beginning of your ISO project in order to emphasize top management's responsibilities, boost their awareness and encourage meaningful participation.
Upon completion of this course, participants will:
Understand the aspects of ISO 9001 that are relevant to executives
Be able to perform the leadership responsibilities under ISO in a meaningful way
Know how to use ISO to add operational value to your specific company
Be able to interact well with external auditors
The course combines lectures, coaching and discussions – fine-tuned to the needs of the executive team.
The ISO 9001 quality management system
The key sections of ISO 9001 in the context of your organization
How to use ISO 9001 to generate maximum business value
The process approach
The responsibilities of top management
Key ISO management tools that drive success and profitability in the organization
How to prepare for the certification audit, interact with auditors, and provide requested evidence
Download the Brochure
This course will be tailored to the specific needs and circumstances of your organization, thus making it more relevant and effective:
Explanations and examples will be based on your organization
ISO 9001 requirements will be reviewed and interpreted in the context of your organization
Executive responsibilities will be developed specifically for your organization
The format allows for questions and discussions of topics specific to your organization
Teaching style and speed will be adapted to the needs of course participants
This course includes executive coaching designed to increase the capabilities and performance of the leadership team. We will focus on leveraging and enhancing individual skills, knowledge, and perspectives to maximize the business value of ISO 9001 through:
Facilitating goals and action plans for ISO 9001 at your specific organization
Building awareness of best practices
Enabling executives to develop their own approach to ISO's leadership requirements
Providing feedback on general and individual specific questions
Upon completion of training, each participant will be issued a Certificate of Completion with these features:
0.4 Continuing Education Units (CEUs)
Easy and reliable verification of authenticity using block-chain technology
Digital integration with LinkedIn, Twitter and other social media to securely promote your professional skills
The best timing for executive training is at the beginning of the ISO 9001 implementation – or even before a decision on ISO 9001 certification has been made. Remote training can be scheduled as early as 1 week from the date of purchase. For on-site training we need at least 3 weeks advance notice.
Just enter your preferred starting date at the time of purchase and we'll contact you to confirm it or to agree on another mutually convenient schedule. There will also be some communication prior to our visit to discuss the customization and agenda of your course. In the unlikely event that we can't agree on a date, we'll promptly issue a full refund.
Colin has been training, consulting and auditing for more than 30 years, and has designed and implemented ISO 9001 systems in hundreds of companies. He has numerous professional qualifications, is a well-known speaker and experienced trainer, and an IRCA Certified Lead Auditor.
Robin has over 20 years experience in ISO 9001 quality management in the medical testing, medical devices, and manufacturing industries. Robin is an IRCA Certified Lead Auditor, an effective instructor, and an experienced management consultant.
Andrew has over 25 years of ISO 9001 experience in the financial and service industries as well as traditional manufacturing. He is an engaging instructor, experienced auditor with a passion for identifying sustainable process improvements, and a skilled consultant. Andrew is an IRCA Certified Lead Auditor, ASQ-certified Six Sigma Black Belt and a Prosci-certified Change Management Practitioner.
Simon has over 25 years experience in education and ISO 9001 quality management. He is an engaging instructor for several of our custom courses. Simon is particularly skilled in explaining complex topics in simple language.
Melodi has over 25 years experience in ISO 9001 quality management, auditing, and certifications. Her extensive background includes the food industry. Melodi is an experienced IRCA Certified Lead Auditor, an engaging instructor for several of our accredited ISO 9001 courses, and a skillful consultant.
Four hours of customized remote or on-site tuition for unlimited participants and a course certificate for each learner. Travel, accommodation and dining expenses are included if you opt for on-site training.
No previous knowledge of ISO 9001 required.
For remote training, course participants need to be connected through video conferencing – either individually or in group settings. For on-site training, you need to provide a room with sufficient seating for course participants, a presentation screen and projector (with connection to a laptop), and refreshments.
Training lasts about 4 hours, with 0.4 CEUs.
I see that you offer this course on-site and remotely. How does the remote version work?
It's the same training, no matter which version you choose. The difference is in how course participants experience the instructor: instead of a person in front of them, they'll see the instructor on a screen.
It's still live training, and participants have the same opportunities to interact with the instructor as in a classroom setting. We accomplish this through video conferencing technology.
Course participants can take the course together in a conference room with video conferencing capabilities (including a sufficiently large screen, speakers, and microphones for the participants to ask questions).
Alternatively course participants could take the course on their own computer or smartphone from any location.
As part of the preparation for this course, we will explain the process to you in detail, discuss technologies, and test connections. We currently use MS Teams and Join.me, but we are also prepared to use technologies already in use at your company.
Our instructors have several years experience in teaching this course remotely. If you are concerned about certain aspects, feel free to contact us.
Do the participants have to take an exam?
No, there is no exam for this course. At the end of the course, participants will receive a Certificate of Completion.
Is this course all that's necessary for leadership training?
Yes, this course fulfills the ISO training needs of executives. Some additional, situation-specific guidance may be provided later on by a member of the implementation team.
Can I buy this course for our executive team even if we're not using your other products / services?
Yes, absolutely. We will tailor the course to any implementation approach you may be using. The ability to fully customize the training is one of the benefits of this course.
What are the advantages of this custom training?
This custom course represents an evolution of traditional, classroom-based training. It's an engaging presentation, tailored to your organization's circumstances and needs, and taught either at your premises or remotely through video conferencing (virtual live classroom). Compared to other training methods, custom training offers several advantages:
Rather than the sort of "one-size-fits-all" teaching you would typically find in other training programs, our custom courses are finely tuned to the needs of both your organization and its employees. As such, these courses are invariably more relevant, effective and memorable than other training solutions.
Our expert trainers can adapt the course on the fly to adjust to the understanding and attitude of the participants.
Our custom courses allow for questions and discussions of topics specific to your organization.
Our instructors are chosen not just for their experience but for their charisma and strong interpersonal skills. They excel at creating a relaxed environment that engages course attendees and optimizes learning.
Other training formats have their own characteristics, pros and cons. But for busy executives, our custom course represents the most effective training format.
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