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Multimedia video training
Easily sharpen employee awareness and commitment to quality and customer satisfaction with this brief multimedia video course.
It's perfect for keeping employees motivated and onboard the ISO 9001 system.
16 minutes | Learning Guide included| Unlimited viewers
Choose between the inexpensive DVD and the flexible Network / LMS version.
USD 195.00
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USD 1,450.00
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Buy the course in MP4 format with Corporate Network License for USD 1,250.00. Please enter the upgrade code shown on the receipt for your DVD.
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The Quality Basics video course is a convenient employee introduction to the concepts of quality and customer satisfaction. It gets staff on board your company's quality initiative and creates motivation to take part. The multimedia video format is entertaining and stimulates the interest of viewers – the perfect condition for sharpening employee awareness of quality and the importance of satisfied customers.
The DVD version is a particularly inexpensive employee training solution for groups. The video is best shown in a meeting. Though it's complete training in itself, you could periodically pause the presentation for discussion and have the viewers complete the quiz included in the Learning Guide.
The Network / LMS license makes the administration of this employee training particularly convenient. Viewers can independently – and at their convenience – take the course and complete the quiz included in the Learning Guide.
The video training is best given prior to introducing any new quality initiative – or anytime later on as a refresher and reminder.
Upon completion of this course, viewers will:
Be motivated to take part in quality initiatives
Have a better awareness of quality and customer satisfaction
Be able to contribute to a corporate culture that emphasizes quality and customer satisfaction
The multimedia course combines elements of lectures, interviews, video clips, text and graphics.
Introduction
What is quality?
Why is quality important?
Aspects of quality
What is your role in achieving quality?
Conclusion
The video is presented by two of the most respected experts in ISO 9001, Jack West and Charlie Cianfrani.
This course doesn't require previous knowledge of ISO 9001 or quality management.
Watch the trailer and see for yourself why this video is such an effective quality primer.
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For maximum flexibility, choose the Network / LMS version. You'll be able to upload the course to your corporate network, intranet or LMS, and let your staff watch it at their convenience, whenever they want and wherever they are, no matter if in the office, at home or by the beach.
Not ready to commit? No problem – just test the DVD first. If you decide to upgrade to a network license, we'll deduct the price of the DVD.
The course includes a template for a training certificate that you can download and issue to all course participants. Click to see a sample.
The course includes a Learning Guide that follows the text of the video and features a quiz that tests knowledge and retention of material. The guide is used at the time of training and later on as reference and reminder.
Each viewer should have their own copy.
As the course includes only one copy, you need to order additional guides as necessary. Purchase options include:
Professionally-printed booklets at USD 9.00 each (volume discounts)
PDF master with network license for self-printing and paperless usage at USD 149.00
The course includes a Learning Guide that follows the text of the video and features a quiz that tests knowledge and retention of material. The guide is used at the time of training and later on as reference and reminder.
Each viewer should have their own copy.
The guide is supplied in PDF format with a network license that entitles you to print as many booklets as required for your employees. All that's needed is a standard office printer.
Your staff needs to be more aware of quality and customer satisfaction
You need to slowly set the stage for ISO 9001 implementation
You want to create the momentum to revive a flagging ISO 9001 system
Suitable for organizations of any size and industry worldwide.
What's included
One DVD, one Learning Guide, technical support and a course certificate.
What's included
One MP4 file, the Learning Guide PDF, technical support and a course certificate.
Free shipping
DVD ships within 1 business day.
Easy download
Once payment has been made, we will email you a link with download instructions within one business day.
Duration
Course run time is 16 minutes.
30-Day Money-Back Guarantee
Buy without risk and get a full refund if you're not completely satisfied.
Requirements
A DVD player or computer with DVD drive.
The DVD is region-free and works worldwide.
Requirements
Corporate network, intranet or LMS.
MP4 and PDF files work in virtually any setup.
Do I need this video in addition to or instead of the ISO 9001:2015 Basics video?
The answer depends on your needs but many companies find it beneficial to purchase both videos.
If you are at the beginning of your ISO 9001 implementation and want to introduce your staff to ISO and generate buy-in, the ISO 9001:2015 Basics video is ideal. Some companies, though, may prefer to gradually set the stage for the quality management standard and show the Quality Basics video some weeks earlier.
If your company is already ISO 9001 certified and wants to refresh a corporate culture that focuses on quality and customer satisfaction, the short Quality Basics video serves well, particularly if presented in staff meetings. In addition, you will find ISO 9001:2015 Basics ideal to conduct the required ISO training of newly hired staff.
What are the advantages of this video course?
This video course is a rich multimedia presentation combining lectures, interviews, video clips, graphics, animated white board, and sound effects. As a result, learning is not only effective but also fun – and that's a big difference to other video courses that often are nothing more than the recording of a lecturer in a classroom setting.
This video course also offers several advantages over other types of training:
Inexpensive
One video can be shown multiple times to an unlimited number of people without increase in cost.
Interesting
The multimedia effects of this video serve to capture the audience.
Flexible
This video can be shown to individuals, presented in group settings, or – for ultimate flexibility – made available on the corporate network.
Easy
Anybody can present this course, even without knowledge of the subject.
Other training formats have their own characteristics, pros and cons. But as a training program focused on motivating employees and boosting their commitment to quality, this video course is ideal.
Will the video work on my system?
Yes, our videos work on virtually every system worldwide.
Our DVDs are region-free. There are no regional restrictions, and we've never had reports of compatibility problems.
If you purchase the Network/LMS Version, you will receive the video in MP4 format and the Learning Guide as a PDF file. Both file formats are compatible with virtually any network, LMS and device without the need for additional software installation.
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Privacy Policy | Terms & Conditions | Money-Back GuaranteeVolume discounts
10% discount if you buy 10 to 49 booklets
20% discount if you buy 50 to 99 booklets
30% discount if you buy 100 to 249 booklets
40% discount if you buy over 250 booklets
