USA / USD

How To Deal With External Auditors - A Basic Guide for Employees

Multimedia video training

How To Deal With External Auditors

Prepare staff and managers for the ISO 9001 certification audit with this informative multimedia video course. Shown during the days leading up to the audit, this brief video training will help create the conditions for your audit success.

22 minutes | Learning Guide included| Unlimited viewers

Choose between DVD and Network / LMS license.

DVD version

Network / LMS version

USD 195.00

Free Shipping

USD 1,450.00

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Inexpensive
The most cost-effective way to train your entire staff

Convenient
Available to your staff whenever they want, wherever they are

Entertaining
Enjoyable and easy to follow – the ideal basis for effective learning

Flexible
The DVD is region-free and works worldwide

Perpetual license
The network license will never expire – and there are no extra fees

Time saving
Achieves its objectives in less than half an hour

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Do you need extra Learning Guides?

Yes

No, proceed to cart

Do you want pre-printed guides or the PDF master?

Pre-printed

PDF master

Professionally printed booklets at USD 9.00 each (volume discounts).

Quantity

PDF master with network license for self-printing and paperless usage at USD 149.00

Do you already own the DVD?

No, I don't

Yes, I do

Buy the course in MP4 format with Corporate Network License for USD 1,450.00

Buy the course in MP4 format with Corporate Network License for USD 1,250.00. Please enter the upgrade code shown on the receipt for your DVD.

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Description

The How To Deal With External Auditors video course is a convenient staff preparation for the ISO 9001 certification audit. It shows what to expect from external audits and how to interact with the auditors. The multimedia video format is entertaining and stimulates the interest of viewers – the perfect condition for reducing anxiety, creating readiness for the audit, and ultimately increasing your chances for success.

The DVD version is a particularly inexpensive employee training solution for groups. The video is best shown in a meeting. Though it's complete training in itself, you could periodically pause the presentation for discussion and have the viewers complete the quiz included in the Learning Guide.

The Network / LMS license makes the administration of this employee training particularly convenient. Viewers can independently – and at their convenience – take the course and complete the quiz included in the Learning Guide.

The video training is best given to all employees and managers 1-3 days before the certification audit.

Learning Objectives

Upon completion of this course, viewers will:

Know what to expect from the ISO 9001 certification audit

Know how to get their work area ready for the audit

Be able to interact with auditors, give the right answers, and avoid common pitfalls

Course Content

The multimedia course combines elements of lectures, interviews, video clips, text and graphics.

Introduction

What is an external quality audit?

What should an employee expect during an audit?

How should employees interact with auditors?

Audit example

Conclusion

Authors and Presenters

The video is presented by two of the most respected experts in ISO 9001, Jack West and Charlie Cianfrani.

Prerequisites

This course doesn't require previous knowledge of ISO 9001.

Take a Look

Watch the trailer and see for yourself how this video prepares for the certification audit.

3:00

How to Deal With External Auditors - Sample

The How To Deal With External Auditors video is
RIGHT FOR YOUR BUSINESS if ...

Minimize Stress

You want to minimize employee stress and mistakes during the certification audit

Successful ISO 9001 Certification

You want to increase your chances for successful ISO certification

Suitable for organizations of any size and industry worldwide.

LMS

Upload to Your Network

LMS

For maximum flexibility, choose the Network / LMS version. You'll be able to upload the course to your corporate network, intranet or LMS, and let your staff watch it at their convenience, whenever they want and wherever they are, no matter if in the office, at home or by the beach.

Not ready to commit?   No problem – just test the DVD first. If you decide to upgrade to a network license, we'll deduct the price of the DVD.

Certificate

The course includes a template for a training certificate that you can download and issue to all course participants. Click to see a sample.

Certificate
Learning Guide

Learning Guide

The course includes a Learning Guide that follows the text of the video and features a quiz that tests knowledge and retention of material. The guide is used at the time of training and later on as reference and reminder.

Each viewer should have their own copy.

As the course includes only one copy, you need to order additional guides as necessary. Purchase options include:

Professionally-printed booklets at USD 9.00 each (volume discounts)

PDF master with network license for self-printing and paperless usage at USD 149.00

The course includes a Learning Guide that follows the text of the video and features a quiz that tests knowledge and retention of material. The guide is used at the time of training and later on as reference and reminder.

Each viewer should have their own copy.

The guide is supplied in PDF format with a network license that entitles you to print as many booklets as required for your employees. All that's needed is a standard office printer.

What's included
One DVD, one Learning Guide, technical support and a course certificate.

What's included
One MP4 file, the Learning Guide PDF, technical support and a course certificate.

Free shipping
DVD ships within 1 business day.

Easy download
Once payment has been made, we will email you a link with download instructions within one business day.

Duration
Course run time is 22 minutes.

30-Day Money-Back Guarantee
Buy without risk and get a full refund if you're not completely satisfied.

Requirements
A DVD player or computer with DVD drive. The DVD is region-free and works worldwide.

Requirements
Corporate network, intranet or LMS. MP4 and PDF files work in virtually any setup.

Additional Information

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