ISO 9001:2015 Lead Auditor Training

Introduction

ISO 9001 – The Basics
Our course begins with a thorough overview of ISO 9001, delving into what it is, what it is used for, and how it applies to different organizations. By exploring the potential benefits and certification requirements of ISO 9001, participants gain a solid understanding of its impact on employees and their work. Additionally, we provide valuable insights into identifying common mistakes that lead to ineffective ISO 9001 systems.

The Foundation and Structure of ISO 9001
This crucial section of the course focuses on two key elements that shape the understanding of ISO 9001: Annex SL and the Quality Management Principles. Participants receive an in-depth explanation of Annex SL and its significance in the realm of management systems. Furthermore, we thoroughly examine each of the seven Quality Management Principles that form the bedrock of ISO 9001, empowering learners to interpret the requirements and ensure compliance in various situations.

The Process Approach and PDCA Cycle
At the heart of ISO 9001 lie the Process Approach and the PDCA (Plan-Do-Check-Act) Cycle, intricately interconnected concepts that are explored exhaustively in our course. Combining theoretical knowledge with practical examples from diverse industries, we facilitate a comprehensive understanding of these fundamental aspects, enabling participants to conduct the necessary process audits with confidence and precision.

ISO 9001:2015 Requirements
In this section, participants gain a profound comprehension of each ISO 9001:2015 requirement. With a meticulous breakdown of the meaning and intent behind each requirement, we provide detailed guidance on interpreting them in different scenarios and applying them effectively across various organizations. Throughout the 31 lessons, participants are provided with numerous real-life examples to reinforce their understanding, and each clause's discussion concludes with valuable tips on verifying compliance.

ISO 9001:2015 Documentation
The importance of documentation in ISO 9001 systems and auditing cannot be overstated. In this module, we offer a comprehensive explanation of the different types of documented information and their potential formats. We also review the mandatory documents and records stipulated by ISO 9001:2015, along with additional recommended ones commonly found in effective ISO systems.

Introduction to Internal Audits
To establish a strong foundation in auditing, participants are first introduced to the basics. We delve into essential topics such as audit program concepts, the various types of audits, and the roles key actors play in the process. This section also sheds light on the significant benefits organizations can reap from a well-implemented audit program. Moreover, we explore different audit approaches tailored to specific circumstances.

Auditing
Our comprehensive training covers every step of the audit process, equipping participants with the necessary skills to excel. From audit preparation and planning, including feasibility checks and risk-based approaches, to conducting the audit itself, participants learn the intricacies of every facet. Throughout the lessons, we address various scenarios participants may encounter and provide techniques for handling them effectively. The module culminates in instruction on preparing an audit report, completing the audit, and following up on findings.

Setting Up an Internal Audit Program
This module empowers participants with the ability to establish and manage internal audit programs, offering a substantial advantage over other Lead Auditors. We begin by outlining the components of an audit program and clarifying the role of the audit program manager. Participants then dive into the details of setting up an internal audit program, including addressing risks and opportunities. Comprehensive guidance is provided on developing an internal audit schedule, along with other necessary documentation and tools. Additionally, we explore methods of managing the audit program and strategies to optimize its value for the organization.

Managing and Leading Team Audits
The final part of the course imparts the critical knowledge and skills required to effectively coordinate and manage team audits as a lead auditor. Participants gain a thorough understanding of the lead auditor's responsibilities and necessary competencies. Building upon this foundation, we guide participants through each step of the audit process, from preparation and planning to follow-up. Topics covered include team coordination, achieving consensus, and managing conflict and disputes.

Summary

Study Guide
The course includes a comprehensive 335-page Study Guide that summarizes the entire course. Download and utilize it to follow the lectures, take notes, and as a reference and reminder of what you have learned.

Audit Checklist
We provide an audit checklist template, complete with customization instructions. This allows freshly trained auditors to start auditing without delay.

List of Required Documents and Records
Also included is a guide that clearly outlines which documents and records are strictly required by ISO 9001:2015, which ones are recommended, and which ones can be omitted.