Document Review

Andrew O'Reilly

An IRCA Certified Lead Auditor and ASQ-certified Six Sigma Black Belt with more than 25 years of experience in financial services, service industries, and traditional manufacturing.
Andrew has a passion for improving operational processes and sustaining performance gains. As a Prosci-certified Change Management Practitioner, he is uniquely skilled at guiding organizations through the people-side of implementation, ensuring your new system is embraced and maintained long-term. more

Colin Gray

A distinguished consultant and IRCA-registered Lead Auditor with over 30 years of experience across hundreds of companies and diverse industries.
Colin's strategic approach focuses on designing streamlined, effective processes that ensure organizational control while driving continuous improvement and adding tangible value. His expertise extends beyond ISO 9001 to encompass industry-specific standards, making him a comprehensive resource for crafting a robust and practical implementation roadmap. more

Robin Bathurst

An IRCA Certified Lead Auditor and consultant with over 20 years of specialized expertise in medical testing, medical devices, and manufacturing.
Robin excels at implementing efficient quality management systems and advanced process controls in highly regulated environments. Her extensive work in consulting, training, and auditing makes her an invaluable resource for organizations seeking to build sophisticated, compliant processes from the ground up. more

Simon Keller

A lead author and consultant with over 25 years of experience in education and ISO 9001 quality management.
Simon was the lead architect behind our documentation templates and training system, specializing in translating complex ISO 9001 concepts into clear, practical guidance. He excels at setting up efficient, user-friendly systems and explaining requirements in simple, actionable language. more