USA / USD
Outsource your internal audits for better process efficiency.
Outsource your internal audit program and improve your operational processes. Our experienced, IRCA registered lead auditors will not only conduct a thorough audit to identify all issues but also provide improvement recommendations and best practices.
From USD 1,440.00
Choose between remote or on-site consultancy
The ISO 9001 Internal Audit Service is ideal for small and medium sized organizations worldwide seeking to outsource their internal audits and gain improvement recommendations from an experienced auditor.
Our service offers a comprehensive and well-planned audit, an audit report, and ample consulting to improve your business operations and implement best practices.
We assure you that you will pass your subsequent certification audit when you choose to use our service instead of the optional pre-assessment offered by registrars.
You can expect a complete audit report that identifies each and every significant issue with your ISO 9001 system, as well as consulting to help you address the audit findings, implement best practices, and improve your internal processes.
When you choose our service, you have the option to conduct the audit remotely or on-site. Here's an overview of how the process typically works:
Opening Meeting
Our auditor will review the audit plan, explain the audit activities, and establish communication with senior and department managers.
Audit Activities
We will conduct a complete internal audit of your organization, taking care to minimize the impact on your operations and staff.
We require full access to your company's processes and may need to meet (either virtually or in person) with executive staff, department managers, and employees.
For remote auditing, a staff member responsible for ISO can serve as the auditor's virtual eyes, ears, and mouth by using video communications software on a smartphone.
Briefings
Our auditor will keep your implementation team members and department managers informed about audit findings, comment on the effectiveness of processes, and recommend alternatives and best practices.
Coaching and Support
Our auditor will also provide coaching and support to your employees during the audit, offering suggestions on how to best implement specific ISO requirements and improve process efficiency.
Preparation for Certification Audit
If our audit is conducted prior to certification, our auditor will prepare you and your employees for the ISO 9001 certification audit.
Closing Meeting
Our auditor will discuss all audit findings, and offer suggestions and solutions on how to address them.
Senior and department managers are invited to attend.
Audit Report
You will receive a full audit report with audit evidence, summaries, conclusions, qualifications, and findings, including observations and nonconformities.
Your company needs to have a fully implemented ISO 9001 quality management system, including documentation and records.
The best timing for our audit is either shortly before your certification audit or anytime thereafter. For remote auditing, we can schedule it as early as 1 week from the date of purchase. However, for on-site auditing, we require at least 3 weeks' advance notice.
To schedule your audit, simply enter your preferred starting date at the time of purchase. We will then contact you to confirm it or discuss an alternative mutually convenient schedule. In the unlikely event that we cannot agree on a date, we will promptly issue a full refund.
Before commencing our service, we take the necessary steps to ensure a seamless and successful audit. This includes coordinating and testing communication technologies, as well as engaging in thorough communication to ensure our auditor is well-prepared.
Colin Gray
With over 30 years of auditing, consulting, and training experience, Colin has designed and implemented ISO 9001 systems in hundreds of companies. He is an IRCA Certified Lead Auditor and a well-known speaker and trainer.
moreRobin Bathurst
Robin has over 20 years of experience in ISO 9001 auditing in industries such as medical testing, medical devices, and manufacturing. She is an effective instructor of our accredited ISO 9001 auditor courses and an experienced management consultant. Robin is also an IRCA Certified Lead Auditor.
moreAndrew O'Reilly
With over 25 years of experience conducting ISO 9001 audits in various industries, including finance and services, Andrew is an experienced auditor, consultant, and instructor. He is an IRCA Certified QMS Auditor, ASQ-certified Six Sigma Black Belt, and a Prosci-certified Change Management Practitioner.
moreCarl Fallon
Carl has an extensive background as a management consultant and auditor at small and midsize companies in North America and Asia. He has a passion for identifying improvement opportunities, simplifying processes, and creating efficiencies.
moreMelodi Nelson
With over 25 years of experience in ISO 9001 and laboratory audits, particularly in the food industry, Melodi is an experienced IRCA Certified Lead Auditor, skilled consultant, and engaging instructor for our accredited ISO 9001 courses.
moreWe are so confident in the quality of our service that we offer a Certification Guarantee. The process is straightforward: Our audit team will meticulously evaluate your quality management system, communicate all issues discovered, and provide you with clear guidance on the steps you need to take to address them effectively. By following our expert advice and implementing the necessary improvements, we give you our assurance that you will successfully pass your certification audit.
This makes our Internal Audit Service an exceptional alternative to your registrar's optional pre-assessment audit. Our focus on identifying and rectifying issues, combined with our commitment to guiding you through the process, sets us apart. With our service, you can confidently pursue certification, knowing that you have a dedicated partner helping you every step of the way.
We collaborate with some of the finest ISO 9001 registrars. Our network includes:
Included
Complete ISO 9001 audit, a detailed report, and all travel expenses (on-site option)
Duration
Audits take 1-15 days based on IAF MD5:2019 regulations for external auditors.
Prerequisites
Fully implemented ISO 9001 quality management system, including documentation and records.
Facilities
For remote auditing, participants will need to be connected through video conferencing.
Make sure you have a mobile device that supports video conferencing, so our auditors can remotely visit your work areas.
Our auditors will require access to your company's processes, work areas, and interactions with executive staff, department managers, and employees.
Remote Auditing Option
Our remote audits are designed to ensure their effectiveness, matching the standards of traditional on-site audits. Leveraging advanced technology tools, our auditors rely on the support of a designated employee within your organization, usually the individual responsible for ISO 9001 compliance. This employee acts as the auditor's virtual eyes, ears, and mouth, using a smartphone to provide real-time visual and verbal information during the audit process. Additionally, collaboration platforms like Microsoft Teams enable seamless screen and file sharing.
We understand that confidentiality and data security are top priorities for our clients. To address these concerns, we have implemented rigorous protocols and measures to guarantee the integrity of the remote audit process. If you would like more details about the specific steps we take to ensure confidentiality and data security during remote audits, we invite you to read our article on successful remote auditing.
It's worth noting that our lead auditors possess extensive experience in conducting successful remote audits. If you have any concerns or questions regarding specific aspects of the process, please don't hesitate to contact us.
Flexible Audit Hours Aligned with Your Business Schedule
To accommodate your organization's needs, our auditors are available during your business hours for the duration of a typical workday, which usually involves approximately 8-9 hours of auditing. We recognize the importance of collaborative work and strive to minimize disruption to your operations by providing this flexibility.
The Choice Between Internal and Outsourced Auditing
Both internal and external audits offer unique advantages depending on your specific circumstances. Some organizations opt to establish cross-functional audit teams to foster knowledge sharing and promote the identification and adoption of best practices within the organization. This approach nurtures a culture of continuous improvement and can lead to efficiency gains, especially when combining different audits, such as ISO 9001 and safety audits.
On the other hand, outsourcing internal audits to our experienced and certified auditors provides its own set of benefits. We offer a guarantee to identify all substantive issues, which is particularly critical prior to the certification audit. Our extensive experience enables us to provide improvement suggestions and consultation, enriching your organization's quality management system. Furthermore, for companies that lack the resources or expertise to train auditors and conduct audits internally, our service offers a valuable alternative.
These examples demonstrate the benefits associated with each approach. Evaluating your specific situation and requirements will guide you in making the best decision for your organization.
Replacing the Optional Pre-Assessment with Our Audit Service
We recommend using our ISO 9001 Internal Audit Service in lieu of the optional pre-assessment audit offered by registrars.
Our audits encompass a comprehensive assessment of your entire quality management system. However, the key difference lies in the additional consulting services we provide alongside the audit process. In addition to identifying areas for improvement and ensuring compliance, our professional management consulting assists in optimizing your organization's operations and overall business performance. Through this consulting, you can achieve significant benefits in terms of efficiency, process improvements, and best practices. Furthermore, our Certification Guarantee ensures your successful completion of the certification audit, granting you peace of mind and proving the value of our service.
Audit Service Availability for All ISO 9001 Systems
Our ISO 9001 Internal Audit Service is available to all organizations. Our auditors possess expertise in auditing a wide range of quality management systems, regardless of the tools or services used to implement them. We are well-versed in various frameworks and requirements, guaranteeing our services extend to all ISO 9001 systems.
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