ISO 9001 Internal Audit Service

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ISO 9001 Internal Audit Service

Outsource your internal audits for better process efficiency.

Outsource your internal audit program and improve your operational processes. Our experienced, IRCA registered lead auditors will not only conduct a thorough and objective audit to identify all issues but also provide consulting, improvement recommendations, and best practices.

FromUSD 1,440

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1. How would you like us to deliver the ISO 9001 Internal Audit Service?

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On-site (USA / Canada / UK only)

2. Enter your company's employee count (excluding contractors)

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Description

The ISO 9001 Internal Audit Service is ideal for small and medium sized organizations worldwide seeking to outsource their internal audits and improve their operations.

Our service exceeds traditional audits by providing not only an independent and objective audit and an audit report that highlights all nonconformities, but also extensive consulting, best practices, and learning opportunities. By utilizing our internal audit service, you'll gain several benefits:

Outsourced Internal Audit Program
Our service is a perfect fit for companies that lack the necessary resources to allocate employees to their internal audit program. It is also valuable for small businesses that may not fully benefit from conducting internal audits, as well as one-person companies that require the expertise of an independent and objective auditor.

Our professional audits include a comprehensive written audit report that meticulously identifies every significant issue within your ISO 9001 system. Moreover, we provide consulting support to help you effectively address all audit findings.

Pre-Certification Assessment
Our audit process involves a comprehensive evaluation of your entire quality management system, ensuring that your organization is ready for a successful certification audit. In fact, we are so confident in our approach that we guarantee certification. This service serves as an ideal alternative to the optional pre-certification assessment offered by your registrar.

Free Consulting
In addition to ensuring ISO 9001 compliance, our service identifies areas for improvement and includes ample consulting that can greatly optimize your organizational operations and enhance overall business performance. By working with our experts, you can achieve significant efficiency gains, improve your processes, and adopt best practices that will have a direct positive impact on your bottom line.

Improved Internal Audit Program
By periodically engaging an external expert to conduct your internal audit (for example, every three years prior to recertification), you can enhance the independence and objectivity of your program.

Free Internal Auditor Training
We allow your internal auditors to shadow our expert during the audit activities. This opportunity provides your audit team with a unique and valuable learning experience, enabling them to develop their skills and contribute even more effectively to your internal audit efforts.

How Does It Work?

When you choose our service, you have the option to conduct the audit remotely or on-site. Each option is equally effective and typically works as follows:

Opening Meeting
Our auditor will review the audit plan, explain the audit activities, and establish communication with senior and department managers.

Audit Activities
We will conduct a complete internal audit of your organization, taking care to minimize the impact on your operations and staff. We require full access to your company's processes and may need to meet (either virtually or in person) with executive staff, department managers, and employees. For remote auditing, a staff member responsible for ISO can serve as the auditor's virtual eyes, ears, and mouth by using video communications software on a smartphone.

Briefings
Our auditor will keep your implementation team members and department managers informed about audit findings, comment on the effectiveness of processes, and recommend alternatives and best practices.

Coaching and Support
Our auditor will also provide coaching and support to your employees during the audit, offering suggestions on how to best implement specific ISO requirements and improve process efficiency.

Preparing for Certification
If our audit is conducted prior to certification, our auditor will prepare you and your employees for the ISO 9001 certification audit.

Closing Meeting
Our auditor will discuss all audit findings, and offer suggestions and solutions on how to address them. Senior and department managers are invited to attend.

Audit Report
You will receive a full audit report with audit evidence, summaries, conclusions, qualifications, and findings, including observations and nonconformities.

Prerequisites

Your company needs to have a fully implemented ISO 9001 quality management system, including documentation and records.

Schedule and Start

The best timing for our audit is either shortly before your certification audit or anytime thereafter. For remote auditing, we can schedule it as early as 1 week from the date of purchase. However, for on-site auditing, we require at least 3 weeks' advance notice.

To schedule your audit, simply enter your preferred starting date at the time of purchase. We will then contact you to confirm it or discuss an alternative mutually convenient schedule. In the unlikely event that we cannot agree on a date, we will promptly issue a full refund.

Before commencing our service, we take the necessary steps to ensure a seamless and successful audit. This includes coordinating and testing communication technologies, as well as engaging in thorough communication to ensure our auditor is well-prepared.

Meet Our ISO 9001 Auditors

Colin Gray

With over 30 years of auditing, consulting, and training experience, Colin has designed and implemented ISO 9001 systems in hundreds of companies. He is an IRCA Certified Lead Auditor and a well-known speaker and trainer. more

Robin Bathurst

Robin has over 20 years of experience in ISO 9001 auditing in industries such as medical testing, medical devices, and manufacturing. She is an effective instructor of our accredited ISO 9001 auditor courses and an experienced management consultant. Robin is also an IRCA Certified Lead Auditor. more

Andrew O'Reilly

With over 25 years of experience conducting ISO 9001 audits in various industries, including finance and services, Andrew is an experienced auditor, consultant, and instructor. He is an IRCA Certified Lead Auditor, ASQ-certified Six Sigma Black Belt, and a Prosci-certified Change Management Practitioner. more

Carl Fallon

Carl has an extensive background as a management consultant and auditor at small and midsize companies in North America and Asia. He has a passion for identifying improvement opportunities, simplifying processes, and creating efficiencies. more

Melodi Nelson

With over 25 years of experience in ISO 9001 and laboratory audits, particularly in the food industry, Melodi is an experienced IRCA Certified Lead Auditor, skilled consultant, and engaging instructor for our accredited ISO 9001 courses. more

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Certification Guarantee

We are so confident in the quality of our service that we offer a Certification Guarantee. The process is straightforward: Our audit team will meticulously evaluate your quality management system, communicate all issues discovered, and provide you with clear guidance on the steps you need to take to address them effectively. By following our expert advice and implementing the necessary improvements, we give you our assurance that you will successfully pass your certification audit.

This makes our Internal Audit Service an exceptional alternative to your registrar's optional pre-certification assessment. Our focus on identifying and rectifying issues, combined with our extensive consulting and the learning experience for your audit team, sets us apart. With our service, you can confidently pursue certification, knowing that you have a dedicated partner helping you every step of the way.

Our Network

We collaborate with some of the finest ISO 9001 registrars. Our network includes:

Included
Complete ISO 9001 audit, a detailed report, and all travel expenses (on-site option)

Duration
Audits take 1-15 days based on IAF MD5:2023 regulations for external auditors.

Prerequisites
Fully implemented ISO 9001 quality management system, including documentation and records.

Facilities
For remote auditing, participants will need to be connected through video conferencing. Make sure you have a mobile device that supports video conferencing, so our auditors can remotely visit your work areas. Our auditors will require access to your company's processes, work areas, and interactions with executive staff, department managers, and employees.

Additional Information

Remote Auditing Option

Our remote audits are designed to ensure their effectiveness, matching the standards of traditional on-site audits. Leveraging advanced technology tools, our auditors rely on the support of a designated employee within your organization, usually the individual responsible for ISO 9001 compliance. This employee acts as the auditor's virtual eyes, ears, and mouth, using a smartphone to provide real-time visual and verbal information during the audit process. Additionally, collaboration platforms like Microsoft Teams enable seamless screen and file sharing.

We understand that confidentiality and data security are top priorities for our clients. To address these concerns, we have implemented rigorous protocols and measures to guarantee the integrity of the remote audit process. If you would like more details about the specific steps we take to ensure confidentiality and data security during remote audits, we invite you to read our article on successful remote auditing.

It's worth noting that our lead auditors possess extensive experience in conducting successful remote audits. If you have any concerns or questions regarding specific aspects of the process, please don't hesitate to contact us.
Flexible Audit Hours Aligned with Your Business Schedule

To accommodate your organization's needs, our auditors are available during your business hours for the duration of a typical workday, which usually involves approximately 8-9 hours of auditing. We recognize the importance of collaborative work and strive to minimize disruption to your operations by providing this flexibility.
The Choice Between Internal and Outsourced Auditing

Both internal and external audits offer unique advantages depending on your specific circumstances. Some organizations opt to establish cross-functional audit teams to foster knowledge sharing and promote the identification and adoption of best practices within the organization. This approach nurtures a culture of continuous improvement and can lead to efficiency gains, especially when combining different audits, such as ISO 9001 and safety audits.

On the other hand, outsourcing internal audits to our experienced and certified lead auditors provides its own set of benefits. We offer a guarantee to identify all substantive issues, which is particularly critical prior to the certification audit. Our extensive experience enables us to provide improvement suggestions and consultation, enriching your organization's quality management system. Furthermore, for companies that lack the resources or expertise to train auditors and conduct audits internally, our service offers a valuable alternative.

Even firms with established internal audit programs can leverage our service as a learning opportunity and a tool for improvement. Enabling your internal auditors to shadow our experts allows for invaluable insights, fueling a more effective internal audit program. Introducing an external expert periodically injects independence and objectivity that internal processes might overlook.

These examples demonstrate the benefits associated with each approach. Evaluating your specific situation and requirements will guide you in making the best decision for your organization.
Replacing the Optional Pre-Certification Assessment with Our Audit Service

We recommend utilizing our ISO 9001 Internal Audit Service in lieu of the optional pre-certification assessment offered by registrars.

Our audits encompass a thorough evaluation of your complete quality management system, ensuring readiness for a successful certification audit. In fact, we even guarantee that you'll gain certification. However, the differentiating factor lies in the augmented consulting and training services accompanying our audit process.

Beyond identifying areas for improvement and ensuring compliance, our included consulting aids in optimizing your organizational operations and overall business performance. Significant benefits in terms of efficiency, process enhancements, and adoption of best practices can be achieved.

Furthermore, giving your internal auditors the opportunity to shadow our expert provides them with a unique and valuable learning experience.

Utilizing our service not only ensures certification readiness but optimizes your quality management system, driving efficiency and business performance improvements.
Audit Service Availability for All ISO 9001 Systems

Our ISO 9001 Internal Audit Service is available to all organizations. Our auditors possess expertise in auditing a wide range of quality management systems, regardless of the tools or services used to implement them. We are well-versed in various frameworks and requirements, guaranteeing our services extend to all ISO 9001 systems.
Other Standards

In addition to our ISO 9001 Internal Audit Service, we offer comprehensive auditing services for other international standards, including AS9100, ISO 13485, and ISO 27001 management systems. Similar to our ISO 9001 service, these audits adhere to our meticulous and thorough approach, which places a strong emphasis on consulting and process improvements.

Furthermore, we also specialize in conducting audits of Integrated Management Systems. For organizations that need to comply with multiple standards such as ISO 9001, AS9100, ISO 13485, and ISO 27001, we offer a streamlined and consolidated approach. By combining audits, we save your organization valuable time and resources, enabling you to achieve maximum efficiency in meeting the requirements of each applicable standard.

Our auditors possess extensive knowledge and expertise in these specific standards, enabling us to identify areas for improvement and ensure compliance across the board. This integrated approach eliminates the need for separate audits, saving both time and costs for your organization.

We are pleased to provide you with a custom quotation tailored to your specific needs. Please don't hesitate to contact us, as our team is ready to promptly assist you

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ISO 9001 Internal Audit Service

Description

How Does It Work?

Prerequisites

Schedule and Start

Meet Our ISO 9001 Auditors

Certification Guarantee

Our Network

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Additional Information