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This learning guide accompanies the DVD course Quality Basics. Each viewer should have a learning guide booklet when viewing the video course in order to gain the most benefits from the course.
This learning guide includes the following chapters:
What is quality?
Why is quality important?
Aspects of quality
What is your role in achieving quality?
About the learning guide
An answer sheet for the memory challenge is included.
A sample for the Quality Basics learning guide is not available.
You may, however, consider purchasing this learning guide risk-free and get a full refund if you are not completely satisfied. Please see our Money-Back Guarantee for details.