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ISO 9001 Quality Manual

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The ISO 9001 Quality Manual is a documentation template with detailed customization instructions to quickly and easily create your own quality manual - an optional document used for marketing purposes. The ISO 9001 Quality Manual includes the quality policy, the scope statement and process flowchart. It can be used by any company of any size and in any industry.

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ISO 9001 Quality Manual

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Product Overview

Marketing Tool

It is not uncommon for companies to be required by their existing or potential customers to provide information on their ISO 9001 quality management system as part of a proposal or prior to signing a contract. While in many cases a copy of your ISO 9001 certificate will suffice, there are cases (particularly when dealing with the government) where additional information is required or appreciated. That's when you realize the value of your ISO 9001 Quality Manual.

For other companies, the ISO 9001 Quality Manual shows its full value already at the beginning or during the ISO 9001 implementation phase when (potential) customers require evidence of the pending ISO 9001 implementation and upcoming certification.

The ISO 9001 Quality Manual is professionally designed for the purpose of showcasing your ISO 9001 system to external parties. It includes an introduction to your company, your quality policy, a description of the scope of your ISO 9001 quality system, and an overview of each of your ISO 9001 procedures. In other words, it's an impressive demonstration of your ISO 9001 quality management system without disclosing the details of your internal operational processes.

Easy to Customize

The ISO 9001 Quality Manual is particularly easy and quick to customize. There are clear customization instructions included that allow you to complete the entire customization in as little as an hour. No experience in ISO 9001 required.

All New for ISO 9001:2015

The ISO 9001 Quality Manual is a completely new template that has been specifically developed for ISO 9001:2015.

Is It Suitable for You?

The ISO 9001 Quality Manual is an ISO 9001 documentation template that is designed to be customized by you to create your company's ISO 9001 quality manual - an optional document mainly used for marketing. The ISO 9001 Quality Manual is best suited for companies or other organization of any size and of any industry (service or manufacturing) and located in any country worldwide that:

needs a professional looking document to provide information on their ISO 9001 system without disclosing detailed internal processes; or

that needs to provide evidence of their pending ISO 9001 certification to (potential) customers.

Product Summary

Documentation Templates

62 pages

Quality policy

Scope statement

Process flowchart

Guidance

Customization instructions (40 pages)

Consulting


Edition: February 2018

Delivery: PC & Mac Download


What Is Included?

The ISO 9001 Quality Manual fully integrates the following documents into a single manual. The following document templates are included and fully integrated:

Summary of Each ISO 9001 Procedure

The ISO 9001 Quality Manual includes a summary of each of your ISO 9001 procedures.

You may configure the structure and numbering system of your ISO 9001 Quality Manual prior to purchasing it. The Process Structure is our unique structure and numbering system that's intuitively organized according to the process sequence of a typical business (cross-reference to the ISO 9001:2015 standard included). The advantage: very user-friendly. The Standard Structure mirrors the structure and numbering system of the ISO 9001:2015 standard. This structure is best for those who are integrating ISO 9001 with other ISO management standards using Annex SL.

Process Structure
Standard Structure

The ISO 9001 Quality Manual (version: process structure) includes a summary of each of your 41 procedures, addressing each and every ISO 9001:2015 requirement. In this version, the procedures are structured and numbered according to our own user-friendly system. Choose the process structure if you are using the the process structure version of our ISO 9001 Quality Management Manual.

Leadership

Leadership and Commitment

Responsibilities and Authorities

Strategic Planning

Process Management

Company Objectives

Customer Focus

Internal Communication

Risk and Opportunity Management

Change Management

Resource Allocation

Human Resources

Work Environment

Maintenance

Measuring Devices

Organizational Knowledge

Document Control

Price Lists and Catalogs

Rate Quotes

Proposals and Contracts

Customer Orders

Contract Changes and Renewals

Design and Planning

Customer Awareness

Operational Planning

Design

Customer Communication Channels 

Supplier Selection

Supplier Maintenance

Order Information and Supplier Contracts

Receiving Inspection and Verification

Customer and Supplier Property

Control of Production and Service Provision

Identification and Traceability

Preservation

Quality Control Inspection and Release

Nonconforming Products and Services

Process Changes

Customer Satisfaction

Audit Program

Metrics

Corrective Action

Management Review


The ISO 9001 Quality Manual (version: standard structure) includes a summary of each of your 45 procedures, addressing each and every ISO 9001:2015 requirement. In this version, the procedures are structured and numbered according to ISO 9001:2015 and Annex SL. Choose the standard structure if you are using the standard structure version of our ISO 9001 Quality Management Manual, or if your ISO 9001 documentation is not based on our materials.

Context of the Organization

Understanding the Organization and its Context

Understanding the Needs and Expectations of Interested Parties

The Scope of the Quality Management System

Quality Management System and its Processes

General Leadership and Commitment

Customer Focus

Policy

Organizational Roles, Responsibilities and Authorities

Actions to address Risks and Opportunities

Quality Objectives and Planning to achieve them

Planning of Changes

General Resources

People

Infrastructure

Environment for the Operation of Processes

Monitoring and Measuring Resources

Organizational Knowledge

Competence

Awareness

Communication

Documented Information

Operation

Operational Planning and Control

Customer Communication

Determination and Review of Requirements for Products and Services 

Product and Service Catalogs 

Quotations 

Proposals and Contracts 

Orders 

Review of the Requirements for Products and Services 

Changes to Requirements for Products and Services 

Design and Development of Products and Services 

Supplier Selection 

Supplier Maintenance 

Order Information and Supplier Contracts 

Receiving Inspection and Verification 

Type and Extent of Control 

Information for external Providers 

Control of Production and Service Provision 

Identification and Traceability 

Property belonging to Customers or external Providers 

Preservation 

Post-Delivery Activities 

Control of Changes 

Release of Products and Services 

Control of Nonconforming Outputs 

General Monitoring, Measurement, Analysis and Evaluation

Customer Satisfaction

Analysis and Evaluation

Internal Audit

Management Review

General

Nonconformity and Corrective Action

Continual Improvement


The ISO 9001 Quality Manual includes the customizable text for the quality policy as required by ISO 9001:2015, section 5.2.

Scope Statement

The ISO 9001 Quality Manual includes the customizable text for the scope of the ISO 9001 quality management system as required by ISO 9001:2015, section 4.3.

Process Flowchart

The ISO 9001 Quality Manual also includes a process flowchart as required by ISO 9001:2015, section 4.4.

Customization Instructions

The included detailed customization instructions will guide you step by step through the entire customization of the above listed documentation so that you can easily create your company's own ISO 9001 quality manual. Customization is particularly easy and may be accomplished in as little as one hour.

Consulting

We offer free customer support and consulting with our ISO 9001 Quality Manual. Our entire customer service team consists of ISO 9001 experts, so that you get the best and most competent advice. We are available to help you 7 days a week.

Features

Configuration Options - So It Really Fits

The ISO 9001 Quality Manual comes in many versions and can be configured to fit your circumstances - because "one size never fits all." You may configure your ISO 9001 documentation template with the following options:

Manufacturing company
This version is specific to manufacturers and other producers of products.

Service provider
This version is specific to companies whose business is the provision of services.

Manufacturing and services
This version is for companies that produce products and provide services.


Single location
Your company operates out of a single physical location.

Multiple sites
This option is for companies with multiple offices, facilities or other sites.

Process structure
The ISO 9001 documentation intuitively organized according to the process sequence of a typical business (cross-reference to the ISO 9001:2015 standard included). Choose the process structure option if you are using the process structure version of our ISO 9001 Quality Management Manual.

Standard structure
The ISO 9001 documentation is structured and numbered like ISO 9001:2015. Choose the standard structure if you are using the standard structure version of our ISO 9001 Quality Management Manual, or if your ISO 9001 documentation is not based on our materials.


Appearance and content must go hand in hand in order to become a great marketing tool.

Comprehensive description of the ISO 9001 quality management system.

Integration of the important ISO 9001 documents.

Professional layout and design.

Well written and easy to understand.


The customization instructions are the key to making the template approach work. Our clear and comprehensive customization instructions enable you to modify this ISO 9001 template to fit your company - in as little as one hour.

Prewritten template - specifically designed for easy customization - and detailed customization instructions require no expertise in ISO 9001.

Simply edit the templates in MS Word without rewriting.

The included customization instructions point out the sections in the template that may require changes, as well as how to go about making any changes.

Our comprehensive customization instructions cover multiple different situations to ensure that your company's circumstances are addressed.


Yes, quality should come first in quality management documentation. Sadly that's not always the case. When we say "quality you can trust", we are serious about it.

All new: the ISO 9001 Quality Manual has been specifically developed for ISO 9001:2015. It is NOT just a revision of a previous ISO 9001 version!

Professional and appealing layout.

Developed by a cross-functional team of experts. Over 20 years of ISO 9001 experience.

Money-Back Guarantee: try the quality manual template risk-free and get a refund if not fully satisfied.


Product Samples

The samples below will help you evaluate our ISO 9001 Quality Manual and its features.

Sample - ISO 9001 Quality Manual (Process Structure) TOC

ISO 9001 Quality Manual
- Table of Contents -
(Process Structure)

Sample - ISO 9001 Quality Manual (Standard Structure) TOC

ISO 9001 Quality Manual
- Table of Contents -
(Standard Structure)

Unlimited customization: All our templates can be completely customized without limitation. This includes replacing our logo with your company logo, as well as removing our copyright notice.


Product Reviews

5 out of 5 stars

5 star

 

2

4 star

 

0

3 star

 

0

2 star

 

0

1 star

 

0

See all 2 reviews

Latest Customer Reviews

   by Trevor Fisher  (USA)  6/29/2018

Verified purchase

We needed something quickly to show our single biggest customer that we were already in the process of setting up ISO 9001:2015. This little quality manual turned out to be our best investment of the year: it did the trick and we retained our customer during the ISO 9001:2015 implementation phase.

   by Michael Morris  (USA)  1/8/2018

Verified purchase

This quality manual was perfect for our needs (to show our customers that we are currently implementing a good ISO 9001 system). The quality manual looks very appealing and it also includes a beautiful introduction.

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