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The following is a list of resources that may be useful for
your ISO 9001 implementation and certification. These
resources have been evaluated by our editors who consider
them good enough to list them here as suggestions.
About ISO 9001
• Website of ISO:
www.iso.ch
• Website of the 9001 Council:
www.9001council.org
ISO 9001:2008 Standard
• Downloadable PDF version of ISO 9001:2008:
ANSI Webstore
ISO 9001 Training
• Employee Orientation Course (DVD):
ISO 9001:2008 Basics: What Employees Needs To Know
• Executive Overview Course (web-based):
ISO 9001:2008 Management Overview
• Internal ISO 9001 Auditor Training (tip: combine the DVD and web-based courses):
Internal Auditing Basics: An Introduction to Auditing for Employees
ISO 9001:2008 Internal Auditor
• Intensive ISO 9001 Management Representative Training (web-based):
ISO 9001:2008 - Benefits and QMS Requirements
• An international training company that offers excellent
public and customized classes:
Plexus Corporation
Books
• Excellent interpretation of the ISO 9001 standard for
service businesses:
Cracking the Case of ISO 9001:2008 for
Service (2nd edition)
• The same excellent book but for manufacturing businesses:
Cracking the Case of ISO 9001:2008 for
Manufacturing (2nd edition)
ISO 9001 Registrars
Two excellent registrars with international representation, excellent auditors, and low prices are:
• AQA International
• DNV
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